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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 07-18-2013, 11:25   #1 (permalink)
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Join Date: Nov 2001
Location: Italy
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Help on S5660


I have gt s5660 that loop on samsung logomif I connect it to octopus the box says:


Warning: Selected model (GT-S5660) differs from the detected one
(TSNCJOLY)!

this is the log:

Selected port: COM37
Selected model: GT-S5660
Mode: Normal
Phone model: TSNCJOLY
Warning: Selected model (GT-S5660) differs from the detected one
(TSNCJOLY)!
Firmware compiled date: Mar 09 2011
Firmware compiled time: 24:00:00
Firmware released date: Jul 22 2011
Firmware released time: 22:30:49
Phone IMEI: xxxxxxx-xx-xxxxxx-x
SW Version: M76XX-TSNCJOLYM-6140


imei is correct I have putted xxxxx

of course I have tryed to reflash
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Old 07-18-2013, 12:44   #2 (permalink)
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Hello.
Please select port COM37 manually, manually select GT-S5660 in phones's list, select (set) "Manual select" option and repeat the operation. Then post here full software log.
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