GSM-Forum - [Help] Samsung Ative s (i8750) not detected

GSM-Forum (https://forum.gsmhosting.com/vbb/)

- Octopus Samsung/Octoplus Samsung (https://forum.gsmhosting.com/vbb/f684/)

- - [Help] Samsung Ative s (i8750) not detected (https://forum.gsmhosting.com/vbb/f684/help-samsung-ative-s-i8750-not-detected-1778375/)

octopus82

02-14-2014 04:04

[Help] Samsung Ative s (i8750) not detected

Hello,

I'm trying to unlock samsung ative s (i8750) With octopus, but I can't cause the phone is not detected by the box

I have an driver problem (driver windows 8 of phone not pc)

so I want to know if the phone is really supported by octopus ? and if it's that how to do it ?

Thank's

Octopus box

02-14-2014 07:53

Hello.

Quote:

I have an driver problem (driver windows 8 of phone not pc)

What is the problem with driver exactly? What devices exactly appear in PC Device Manager, when You connect the phone to PC? Which drivers You have installed for these devices?

Please do the next:
1. Install the latest Software version (Octopus Box Downloads - Software, Drivers, Manual).
2. Connect the phone to PC and install these drivers: http://octopusbox.com/files/drivers/...ile_Phones.exe.
3. Perform the next steps to connect the phone:
1). Disconnect cable from phone.
2). Go to dial window.
3). Enter "##634#" number.
4). Input *#7284# code.
5). Select "QC RmNetComposite" option.
6). Press "OK" button.
7). Wait until phone restart.
8). Press "Read Info" in software.
4. When phone's info will be read successfully, press "Unlock" or "Read codes" button in Software.

octopus82

02-14-2014 23:04

Quote:

Originally Posted by Octopus box (Post 10094520)

Hello.

What is the problem with driver exactly? What devices exactly appear in PC Device Manager, when You connect the phone to PC? Which drivers You have installed for these devices?

Please do the next:
1. Install the latest Software version (Octopus Box Downloads - Software, Drivers, Manual).
2. Connect the phone to PC and install these drivers: http://octopusbox.com/files/drivers/...ile_Phones.exe.
3. Perform the next steps to connect the phone:
1). Disconnect cable from phone.
2). Go to dial window.
3). Enter "##634#" number.
4). Input *#7284# code.
5). Select "QC RmNetComposite" option.
6). Press "OK" button.
7). Wait until phone restart.
8). Press "Read Info" in software.
4. When phone's info will be read successfully, press "Unlock" or "Read codes" button in Software.

Thank you

driver problem again, have a look

http://download.mrkzy.com/u/1414_bf4f2f8a2aa61.png

octopus82

02-15-2014 03:59

I was able to read the phone with octopus box after install another Qualcomm driver of another software , but to unlock or read code I have this

Quote:

Platform: Samsung Anycall
Selected port: COM16
Selected model: GT-I8750
Mode: Normal
Phone model: GT-I8750
Firmware compiled date: Dec 13 2012
Firmware compiled time: 09:00:00
Firmware released date: Jun 4 2013
Firmware released time: 19:12:10
Phone IMEI: 354084-05-271223-5
SW version: M8960A-AAAANAZM-2.0.09066
Reading phone unlock codes. It can take some time, please wait...
Reading security failed
Read codes failed

Octopus box

02-15-2014 09:31

There is new (currently not supported) security type in your device:

Quote:

Reading security failed
Read codes failed

But also try to perform "Unlock" operation and post here Software log.

octopus82

02-15-2014 14:40

thank's
When I try to perform unlock

Quote:

Platform: Samsung Anycall
Selected port: COM36
Selected model: GT-I8750
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM16
Mode: Normal
Phone model: GT-I8750
Firmware compiled date: Dec 13 2012
Firmware compiled time: 09:00:00
Firmware released date: Jun 4 2013
Firmware released time: 19:12:10
Phone IMEI: ###############
SW version: M8960A-AAAANAZM-2.0.09066
-----------------------------------------------------------------------------------
Platform: Samsung Anycall
Selected port: COM16
Selected model: GT-I8750
Mode: Normal
Phone model: GT-I8750
Firmware compiled date: Dec 13 2012
Firmware compiled time: 09:00:00
Firmware released date: Jun 4 2013
Firmware released time: 19:12:10
Phone IMEI:#####################
SW version: M8960A-AAAANAZM-2.0.09066
Unlocking phone...
Reading security failed
Phone unlocking failed

Octopus box

02-15-2014 17:01

Yes, there is new (currently not supported) security type in your device. Please contact us, we will try to prepare test Software version for You. Our contacts You can find in our profile.

octopus82

02-15-2014 19:10

Ok

Sonork 100.1650303

All times are GMT +1. The time now is 10:58.

Page generated in 0.12719 seconds with 6 queries

SEO by vBSEO