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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 05-04-2022, 20:46   #1 (permalink)
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Help to Unlock A125U AT&T service codes [Answered]


Hello,
I have a Samsung A125U locked to AT&T needing unlock codes for unlocking. The "Android security patch level" date is March 1,2021.


However I tried unlocking with OctoPlus Tool where it shows to use "Read Codes (Jul, 2021)". But unlock request fails.



See logs


Code:
Welcome to Octoplus Samsung Software v.4.0.2.3

Work ID: 0000000001B6486A
Starting Read Codes (Jul.2021)
Selected model: SM-A125U
Please, don't run any other third party Softwares or start any other operations which can use your CPU/RAM resources during the operation!
Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported! Make sure device requests to enter unlock code and only then perform "Read Codes" operation! Do you want to continue?
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
Reading info...
Detected model: SM-A125U
Fingerprint: samsung/a12usq/a12u:10/QP1A.190711.020/A125USQU1AUC3:user/release-keys
Firmware compiled date: Thu Mar 4 21:30:32 KST 2021
PDA version: A125USQU1AUC3
CSC version: A125UOYN1AUC3
SW version: A125USQU1AUC3
Build number: A12_USA_SINGLE
Phone SN: R58R34J07CA
Android version: 10 (QP1A.190711.020)
Sales code: ATT
Country: USA
HW platform: mt6765
HW Chip: mt6765
HW Modem: REV1.0
Security patch level: 2021-03-01
Warranty Void: 0
Codename: a12usq
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: MT6765
Read Codes (Jul.2021) is not supported for this device
Execution time 5 second(s)
Performed by 4.0.2.3 Software version.
It says not supported even though its an earlier patch date?


How can I resolve?


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Old 05-04-2022, 22:48   #2 (permalink)
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Hello.

Please, download and install latest test Software version 4.0.2.6 from Support Area and repeat operation once again then send us results. We'll check it.
Code:
(Path: /Samsung/TEST SOFTWARE/install_octoplus_samsung_4.0.2.6.exe)

Last edited by Octopus support; 05-05-2022 at 07:51.
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