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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 09-28-2016, 18:32   #1 (permalink)
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N910T android 6.0.1, N910TTUVU2EPE3 cannot unlock. Need help please


USB debug is ON but still cannot detect and unlock. need help please

Platform: Samsung Android
Selected port: COM214
Selected model: SM-N910T
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM212
Mode: Normal
Phone model: SM-N910T
Firmware compiled date: Mar 11 2016
Firmware compiled time: 03:00:00
Firmware released date: May 12 2016
Firmware released time: 12:09:35
Phone IMEI: 354594-06-5XXXXX-X
SW version: MPSS.DI.3.0.c5-00452-M9625TAARANSZM-1
Performed by 2.3.7 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM212
Selected model: SM-N910T
Reading info...
Mode: Normal
Firmware compiled date: Mar 11 2016
Firmware compiled time: 03:00:00
Firmware released date: May 12 2016
Firmware released time: 12:09:35
SW Version: MPSS.DI.3.0.c5-00452-M9625TAARANSZM-1
Proper android device not found. Make shure that "USB debug" option on the device is turned on.
Unlocking phone...
Phone unlocking failed

Last edited by Octopus box; 09-29-2016 at 08:06.
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Old 09-28-2016, 20:25   #2 (permalink)
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Bro you can't unlock in that version.
You need flash the OG2 Modem to unlock your phone.
Or you can downgrade from support this file
n910t_modem_for_unlock
Make a direct unlock and reflash the actual firmware version
And Done!!!
I hope this can help you
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Old 09-29-2016, 07:27   #3 (permalink)
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Hello.

Information about new Qualcomm firmwares:
In the latest firmware versions of Qualcomm-based phones ability to Unlock and Reset MSL was disabled.
If you cannot Unlock or Reset MSL on a Qualcomm phone, you need to check phone's firmware release date.
If firmware was released after 01.10.2015, then you can try to downgrade phone's firmware (write older by release date firmware version) and then repeat the operation again.

Last edited by Octopus box; 09-29-2016 at 08:07.
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