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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 05-21-2021, 21:01   #1 (permalink)
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I need help to read certificate for A530F [Answered]


Octopus team may you explain why am failing to read the certicate of this particular SM-A530

I have this phone with the following data in download mode

ODIN MODE
DOWNLOAD SPEED FAST

PRODUCT NAME:SM-A530N
CURRENT BINARY:Custom (0x3)
KG STATE:Checking
FRP LOCK:OFF
OEM LOCK:OFF
Secure Dowwnload:Enabled
CCIC=S2MU004
CARRIER ID:KTC
WARRANTY VOID:1(0X0400)
RP SWREV:B:8 K:7 S:7
DID=05b70c30ad14

Model: SM-A530F
Carrier ID: KTC
Sales Code: XSG
Country Code: UAE
Timezone: Africa/
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Wed May 13 14:20:59 KST 2020
PDA Version: A530FXXUCCTE6 [may 2020, rev6]
Phone Version: A530NKOU8CTL1 [december 2020, rev1]
CSC Version: A530FOJMCCTE2 [may 2020, rev2]
Board Platform: EXYNOS5
Modem Platform: SHANNON327
Serial Number: R59K503XXX
Imei: 3516990XXXXXXX
Battery Status: 4.25V (100%)
Network Type: GSM
SIM Status: ABSENT
Multisim Config: SS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2020-05-01
Em Did: 05B70C30CD14

With the data info above is this right? why i ask is in download mode the phone shows A530N but when you read the phone info it shows A530F

Please advise what i need to do to read the certificate

SEE THE ERROR CODE I GET WITH OCTOPUS
Work ID: 00000000010750F5
Platform: Samsung Android
Selected port: COM12
Selected model: SM-A530F
Operation: Read Cert - Diag port
Searching for a phone. Please wait...
Found phone on COM12
Reading info...
Detected phone model: SM-A530F
HW Version: XSG
PDA version: A530FXXUCCTE6
CSC version: A530FOJMCCTE2
CP version: A530NKOU8CTL1
Phone SN: R59K503XXX
Phone IMEI: 351699-0XXXXXXXX
Searching for USB diagnostic port...OK
Connecting...failed
Please check if KNOX is 0!
Reading Certificate failed
Performed by 3.0.3.0 Software version.

CHECK IF KNOX IS 0 AND EVEN THE SERIAL NUMBER IS 10 DIGIT NOT 11 DIGIT WHY?

Last edited by chitawira; 05-21-2021 at 21:07.
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Old 05-22-2021, 08:47   #2 (permalink)
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Hello.

As You can see from the software log your phone with triggered KNOX (Warranty Bit: 1) which is not supported for Read cert operation.

Unfortunately, currently we don't have solution for device with KNOX 1 for Read cert operation.
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