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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-27-2016, 19:05   #1 (permalink)
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N910T Samsung Account Removal Help


Does anyone have a solution for the Samsung Account Removal on the 910T?

It tells me it's currently not supported on octoplus 2.2.5 Sammy




here's my log:

Code:
Welcome to Octoplus/Octopus Box Samsung software version 2.2.5
-----------------------------------------------------------------------------------
To connect SM-N910T phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: SM-N910T
To put SM-N910T into Download Mode, You have to perform the 
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..not supported
Reset operation completed!
Performed by 2.2.5 software version
-----------------------------------------------------------------------------------
To connect SM-N920T phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: SM-N920T
To put SM-N920T into Download Mode, You have to perform the 
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..not supported
Reset operation completed!
Performed by 2.2.5 software version
-----------------------------------------------------------------------------------
To connect SM-N900T phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: SM-N900T
To put SM-N900T into Download Mode, You have to perform the 
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..not supported
Reset operation completed!
Performed by 2.2.5 software version
=====================

Last edited by Octopus box; 04-28-2016 at 13:24.
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Old 04-28-2016, 12:30   #2 (permalink)
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Hello.

Currently Reset Reactivation (Samsung Account) Lock works only for Galaxy S6/S6+ and newer phones. You can try to remove the lock via corresponding service in Octoplus Suite Software.
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Old 04-28-2016, 12:31   #3 (permalink)
Insane Poster
 
Join Date: Apr 2012
Location: Davie Florida
Posts: 78
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Quote:
Originally Posted by Octopus box View Post
Hello.

Currently Reset Reactivation (Samsung Account) Lock works only for Galaxy S6/S6+ and newer phones. You can try to remove the lock via corresponding service in Octoplus Suite Software.
I see. I will try to see if that works and report back what happens.

Sent from my SM-N920T using Tapatalk
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