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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 03-19-2016, 13:09   #1 (permalink)
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SM-N915S 'Pleas call me' Lock


Code:
Welcome to Octoplus/Octopus Box Samsung software version 2.2.2
-----------------------------------------------------------------------------------
To connect SC-06D phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "UART" radio button to "PDA" value.
8. Go to "Qualcomm USB Settings".
9. Select "DM+Modem+ADB".
10. Press Home button.
11. Go to dial window.
12. Enter "*#9090#" number.
13. Set "Diag config" to "UART" value.
14. Restart phone.
15. Press "Read Info" in software.
-----------------------------------------------------------------------------------
To connect SM-N915S phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N915S
To put SM-N915S into Download Mode, You have to perform the 
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..not supported
Resetting EE lock..not supported
Resetting Samsung Account lock..not supported
Operation was failed!
Performed by 2.2.2 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N915S
To put SM-N915S into Download Mode, You have to perform the 
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Operation was canceled
Performed by 2.2.2 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N915S
To put SM-N915S into Download Mode, You have to perform the 
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..not supported
Resetting EE lock..not supported
Resetting Samsung Account lock..not supported
Operation was failed!
Performed by 2.2.2 software version
any solution for this

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Old 03-19-2016, 13:34   #2 (permalink)
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Hello.

Unfortunately currently no solution for removal of "Please call me" lock. You can try to make Factory Reset from Recovery Mode and to reflsh the phone.
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Old 03-19-2016, 13:36   #3 (permalink)
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Sir, i have tried both
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Old 03-19-2016, 14:28   #4 (permalink)
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Unfortunately if neither writing of a firmware, nor Factory Reset helped - currently no solution for this problem.
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