j500f 5.1.1 no service - GSM-Forum

lerner_ · 03-09-2017, 10:49

j500f 5.1.1 no service problem come from yesterday now this f500f is 3rd phone which show no service only in one network 3g everything work fine but show no service while in other network everything work fine ,,,,, i tried cert as well but problem still remain,,,,,

need help now

Octopus box · 03-09-2017, 10:50

Hello.

Try to write QCN from another SM-J500F, which works correctly in your region, then try to find and select network manually.

lerner_ · 03-09-2017, 14:29

Quote:

Originally Posted by Octopus box

Hello.

Try to write QCN from another SM-J500F, which works correctly in your region, then try to find and select network manually.

okay boss im trying to read and than write ,,,,,,,, post result soon,,,,,,,

.:D:. · 03-09-2017, 14:39

remember try to solve it via qcn, don,t try with cert, coz its not available.....

today i reject one coz cert not available

maremestera · 03-09-2017, 14:41

Maybe it is barred/ blacklisted...

lerner_ · 03-09-2017, 15:13

Quote:

Originally Posted by .:D:.

remember try to solve it via qcn, don,t try with cert, coz its not available.....

today i reject one coz cert not available

i have cert file but not solved with with cert ,,,,, also write qcn ,,,,,

but still problem remain ,,,,,,,

lerner_ · 03-09-2017, 15:15

Quote:

Originally Posted by maremestera

Maybe it is barred/ blacklisted...

no bro about 5 j500f phones today come and all have same problem in same network ,,, 3g , 4g all working fine but no service only ,,,,,,,,, while work in other network sim network ,,,,,,,,,,,,,

Octopus box · 03-09-2017, 15:23

If phone has no network with some particular SIM card - check the SIM card. Also IMEI of Cert file can be blacklisted in that network.

lerner_ · 03-09-2017, 16:12

Quote:

Originally Posted by Octopus box

If phone has no network with some particular SIM card - check the SIM card. Also IMEI of Cert file can be blacklisted in that network.

also try different sim cards of same network ,,,,,,,, will you upload a clean cert for me ? i will be very thankful Boss

Octopus box · 03-09-2017, 16:17

All Cert files, which we have at the moment, are available in "Samsung/For unlock and repair/Certificates" folder of the Support Area.

.:D:. · 03-10-2017, 09:29

i know bro you have the cert file and that,s for i told to don,t change , but for now you already changed and which one cert file you have i,m 90% sure its black list ,

lerner_ · 03-10-2017, 09:48

Quote:

Originally Posted by Octopus box

All Cert files, which we have at the moment, are available in "Samsung/For unlock and repair/Certificates" folder of the Support Area.

there is no cert fol j500f brother

lerner_ · 03-10-2017, 09:49

Quote:

Originally Posted by .:D:.

i know bro you have the cert file and that,s for i told to don,t change , but for now you already changed and which one cert file you have i,m 90% sure its black list ,

okay its my mistake ,,,,, you have any cert file ?????

.:D:. · 03-10-2017, 10:58

read #4 ...................................

lerner_ · 03-10-2017, 11:10

Quote:

Originally Posted by .:D:.

read #4 ...................................

ok brother if not solved with qcn than what to ???? any idea ???????

03-09-2017, 10:49	#1 (permalink)
lerner_ No Life Poster Join Date: Feb 2016 Location: GREAT Country Pakistan Posts: 1,954 Member: 2537939 Status: Offline Sonork: 100.1670350 Thanks Meter: 708	j500f 5.1.1 no service j500f 5.1.1 no service problem come from yesterday now this f500f is 3rd phone which show no service only in one network 3g everything work fine but show no service while in other network everything work fine ,,,,, i tried cert as well but problem still remain,,,,, need help now

03-09-2017, 10:50	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,869 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,418	Hello. Try to write QCN from another SM-J500F, which works correctly in your region, then try to find and select network manually.

03-09-2017, 14:39	#4 (permalink)
.:D:. No Life Poster Join Date: Apr 2016 Posts: 1,993 Member: 2561651 Status: Offline Sonork: 100.******* Thanks Meter: 292	remember try to solve it via qcn, don,t try with cert, coz its not available..... today i reject one coz cert not available

03-09-2017, 14:41	#5 (permalink)
maremestera No Life Poster Join Date: Jan 2008 Location: Roumania Posts: 1,137 Member: 691388 Status: Offline Thanks Meter: 371	Maybe it is barred/ blacklisted...

03-09-2017, 15:23	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,869 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,418	If phone has no network with some particular SIM card - check the SIM card. Also IMEI of Cert file can be blacklisted in that network.

03-09-2017, 16:17	#10 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,869 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,418	All Cert files, which we have at the moment, are available in "Samsung/For unlock and repair/Certificates" folder of the Support Area.

03-10-2017, 09:29	#11 (permalink)
.:D:. No Life Poster Join Date: Apr 2016 Posts: 1,993 Member: 2561651 Status: Offline Sonork: 100.******* Thanks Meter: 292	i know bro you have the cert file and that,s for i told to don,t change , but for now you already changed and which one cert file you have i,m 90% sure its black list ,

03-10-2017, 10:58	#14 (permalink)
.:D:. No Life Poster Join Date: Apr 2016 Posts: 1,993 Member: 2561651 Status: Offline Sonork: 100.******* Thanks Meter: 292	read #4 ...................................