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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 02-24-2021, 01:56   #1 (permalink)
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J720F U6 Repair Network Failed...!!! [Answered]


J720F U6 Repair Network Failed...!!!


Logs

Quote:
Work ID: 0000000000A16CB0
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J720F
Operation: Repair Network
Detected phone model: SM-J720F
Firmware compiled date: Mon May 4 19:59:32 KST 2020
PDA version: J720FDDS6BTE1
CSC version: J720FODM6BTE1
SW version: J720FXXU6BTF1
Build number: QB16197321
Phone SN: RZ8K415JJSX
Android version: 9 (PPR1.180610.011)
Sales code: INS
Country: India
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON327
Security patch level: 2020-05-01
Warranty Void: 1
SIM 1 status: absent
SIM 2 status: absent
Codename: j7duoltedd
Checking Root:
Phone is Rooted.
-----------------------------------------------------------------------------------
Connecting to server ..
Username: sarfaraj897
Connect to server successfull.
Checking smart card...
Your balance: 100 credits.
Checking operation...failed
Device's modem J720FXXU6BTF1 (QB16197321) is not supported!
Repairing network failed.
Performed by 3.0.1.0 Software version.
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Old 02-24-2021, 17:00   #2 (permalink)
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Hello.

Please download and install latest test software version 3.0.1.9 from the Support Area (Samsung/TEST SOFTWARE/), then root the phone with EFTSU and repeat the operation once again. Post here results.

Quote:
To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.
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Old 02-25-2021, 20:51   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

Please download and install latest test software version 3.0.1.9 from the Support Area (Samsung/TEST SOFTWARE/), then root the phone with EFTSU and repeat the operation once again. Post here results.





latest test software version 3.0.1.9 Logs







Quote:
Work ID: 0000000000A42CCB
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J720F
Operation: Repair Network
Detected phone model: SM-J720F
Firmware compiled date: Mon May 4 19:59:32 KST 2020
PDA version: J720FDDS6BTE1
CSC version: J720FODM6BTE1
SW version: J720FXXU6BTF1
Build number: QB16197321
Phone SN: RZ8K415JJSX
Android version: 9 (PPR1.180610.011)
Sales code: INS
Country: India
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON327
Security patch level: 2020-05-01
Warranty Void: 1
SIM 1 status: absent
SIM 2 status: absent
Codename: j7duoltedd
Checking Root:
Phone is Rooted.
-----------------------------------------------------------------------------------
Connecting to server ..
Username: sarfaraj897
Connect to server successfull.
Checking smart card...
Your balance: 100 credits.
Checking operation...failed
Device's modem J720FXXU6BTF1 (QB16197321) is not supported!
Repairing network failed.
Performed by 3.0.1.9 Software version.
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Old 02-26-2021, 08:53   #4 (permalink)
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Hello.

Please, try to re-flash your phone with firmware: J720FXXS6BTE1, Then repeat Repair network operation once again and post here results.

Quote:
You can find this firmware on our Support Area (samsung/SM-J720F/J720FDDS6BTE1_India_Android_9/)
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