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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 10-31-2020, 15:13   #1 (permalink)
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j727p unlock failed [Answered]


Code:
Welcome to Octoplus Box Samsung software version 3.0.0.6
Card S/N : 1000106F3
-----------------------------------------------------------------------------------
Work ID: 00000000001FB72C
Platform: Samsung Android
Selected port: COM357
Selected model: SM-J727P
Operation: Unlock
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-J727P
Firmware compiled date: Thu Jun 13 19:50:50 KST 2019
PDA version: J727PVPU6BSF2
CSC version: J727PSPT6BSF2
SW version: J727PVPU6BSF2
Build number: 12997269
Phone SN: 00000000000
Android version: 8.1.0 (M1AJQ)
Sales code: SPR
Country: USA
HW platform: msm8953
HW Chip: MSM8953
HW Modem: MSM8953
Security patch level: 2019-06-01
Warranty Void: 0
SIM 1 status: card io error
Codename: j7popltespr
Rebooting phone
Searching for a phone. Please wait...OK
Rebooting phone
Searching for a phone. Please wait...OK
Initializing...OK
Reading info...
Mode: Normal
Firmware compiled date: Apr 29 2019
Firmware compiled time: 06:00:00
Firmware released date: Jun 13 2019
Firmware released time: 09:53:32
SW Version: MPSS.TA.2.3.c2-00095-8953_GEN_PACK-1
Sending SPC...OK
Unlocking phone...OK
Restoring QCN...
Writing NV items...
NV items write successfully
Phone is successfully unlocked
Performed by 3.0.0.6 Software version.
-----------------------------------------------------------------------------------
Work ID: 00000000001FB868
Platform: Samsung Android
Selected port: COM357
Selected model: SM-J727P
Operation: Unlock
Detected phone model: SM-J727P
Firmware compiled date: Thu Jun 13 19:50:50 KST 2019
PDA version: J727PVPU6BSF2
CSC version: J727PSPT6BSF2
SW version: J727PVPU6BSF2
Build number: 12997269
Phone SN: 00000000000
Android version: 8.1.0 (M1AJQ)
Sales code: SPR
Country: USA
HW platform: msm8953
HW Chip: MSM8953
HW Modem: MSM8953
Security patch level: 2019-06-01
Warranty Void: 0
SIM 1 status: card io error
Codename: j7popltespr
Initializing...OK
Reading info...
Mode: Normal
Firmware compiled date: Apr 29 2019
Firmware compiled time: JoelHere
Firmware released date: Jun 13 2019
Firmware released time: 09:53:32
SW Version: MPSS.TA.2.3.c2-00095-8953_GEN_PACK-1
Sending SPC...OK
Unlocking phone...OK
Restoring QCN...
Writing NV items...
NV items write successfully
Phone is successfully unlocked
Performed by 3.0.0.6 Software version.
-----------------------------------------------------------------------------------
Work ID: 00000000001FB971
Platform: Samsung Android
Selected port: COM357
Selected model: SM-J727P
Operation: Unlock
Detected phone model: SM-J727P
Firmware compiled date: Thu Jun 13 19:50:50 KST 2019
PDA version: J727PVPU6BSF2
CSC version: J727PSPT6BSF2
SW version: J727PVPU6BSF2
Build number: 12997269
Phone SN: 00000000000
Android version: 8.1.0 (M1AJQ)
Sales code: SPR
Country: USA
HW platform: msm8953
HW Chip: MSM8953
HW Modem: MSM8953
Security patch level: 2019-06-01
Warranty Void: 0
SIM 1 status: card io error
Codename: j7popltespr
Connecting to server...OK
Checking smart card...OK
Username: xxxxxxxxx
Authorizing...OK
Checking balance...OK
Your balance: xxx credits.
Checking operation...OK
Initializing exploit...OK
Sending device information...
Unsupported carrier: VMU
Only Sprint are supported!
Phone unlocking failed
Performed by 3.0.0.6 Software version.
phone is from sprint
 
Old 10-31-2020, 16:15   #2 (permalink)
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Hello.

Please download and install software version 3.0.0 and repeat operation once again. Post here results.
 
Old 10-31-2020, 21:40   #3 (permalink)
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i'm already on latest version
 
Old 11-02-2020, 08:57   #4 (permalink)
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Hello.

As you can see from the software log your phone is not from SPR carrier!

Quote:
Unsupported carrier: VMU
 
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