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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 08-16-2019, 12:44   #1 (permalink)
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Smile j737a read codes by server but wrong codes [Solved]


Welcome to Octoplus Box Samsung software version 2.8.1
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-J737A
Operation: Read info
Reading info, please wait...
Proper android device not found. Make sure that "USB debug" option on
the device is turned on.
Performed by 2.8.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-J737A
Operation: Read Codes - Server
Detected phone model: SM-J737A
Firmware compiled date: Fri Jan 18 17:37:08 KST 2019
PDA version: J737AUCU3ASA2
CSC version: J737AATT3ASA2
SW version: J737AUCU3ARJ1
Phone SN: R58KA5BW4RH
Android version: 8.0.0 (R16NW)
Sales code: ATT
Country: USA
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2019-01-01
Warranty Void: 0
SIM 1 status: network locked
Codename: j7toplteuc
-----------------------------------------------------------------------------------
Connecting to server ..
Username: loj9fo3
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 141 credits.
-----------------------------------------------------------------------------------
Checking operation...OK
Initializing...OK
Rebooting phone
Searching for a phone. Please wait...OK
Please keep phone's screen active!
Initializing exploit...OK
Initializing...OK
"Read Codes" operation will take 100 credits. Continue?
Reading phone unlock codes. This can take some time, please wait...
FREEZE: 52004493
NET LOCK: 07559948
SUB LOCK: 00000000
SP LOCK: 00000000
CP LOCK: 00000000
SIM LOCK: 00000000
Performed by 2.8.1 Software version.
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Old 08-16-2019, 12:59   #2 (permalink)
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Hello.

Please insert SIM card and make a video with phone's screen, where we can see, how you enter codes from the log, then send us link with video we will check.
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Old 08-16-2019, 13:01   #3 (permalink)
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codes wrong no ok,
Platform: Samsung Android
Selected port: COM61
Selected model: SM-J737A
Operation: Read Codes - Server
Please, press "OK" button on the phone to allow USB debugging.
Please, press "OK" button on the phone to allow USB debugging.
Proper android device not found. Make sure that "USB debug" option on the device is turned on.
Read codes failed
Performed by 2.8.1.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM61
Selected model: SM-J737A
Operation: Read Codes - Server
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-J737A
Firmware compiled date: Mon Dec 10 14:10:56 KST 2018
PDA version: J737AUCS3ARL2
CSC version: J737AATT3ARL2
SW version: J737AUCS3ARL2
Phone SN: R58KA7E3WLT
Android version: 8.0.0 (R16NW)
Sales code: ATT
Country: USA
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2018-12-01
Warranty Void: 0
SIM 1 status: absent
Codename: j7toplteuc
-----------------------------------------------------------------------------------
Connecting to server ..
Username: huanit
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 105 credits.
-----------------------------------------------------------------------------------
Checking operation...OK
Initializing...OK
Rebooting phone
Searching for a phone. Please wait...OK
Please keep phone's screen active!
Initializing exploit...OK
Initializing...OK
"Read Codes" operation will take 100 credits. Continue?
Reading phone unlock codes. This can take some time, please wait...
FREEZE: 85337228
NET LOCK: 07559440
SUB LOCK: 00000000
SP LOCK: 00000000
CP LOCK: 00000000
SIM LOCK: 00000000
Performed by 2.8.1.1 Software version.
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Old 08-16-2019, 14:22   #4 (permalink)
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https://drive.google.com/file/d/1ygj...ew?usp=sharing
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Old 08-16-2019, 15:59   #5 (permalink)
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any news ? sorry but my client is waiting
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Old 08-20-2019, 14:14   #6 (permalink)
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Hello.

In latest test Software version 2.8.1.3 we improved Read codes operation for U1, U2 and U3 binary. For U4 binary need to write modem from combination which can download in Support Area (support/samsung/for unlock and repair/SM-J737A/modem_J737AUCU4ASD1).
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Old 09-02-2019, 00:36   #7 (permalink)
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The code is wrong

Quote:
Originally Posted by Octopus support View Post
Hello.

In latest test Software version 2.8.1.3 we improved Read codes operation for U1, U2 and U3 binary. For U4 binary need to write modem from combination which can download in Support Area (support/samsung/for unlock and repair/SM-J737A/modem_J737AUCU4ASD1).
I have same problem, and flashed the modem you mention. I got charged twice (100 and 100) credits. And came out with the same code that is not working.

Welcome to Octoplus Box Samsung software version 2.8.2
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM9
Selected model: SM-J737A
Operation: Read Codes - Server
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-J737A
Firmware compiled date: Mon Dec 10 14:10:56 KST 2018
PDA version: J737AUCS3ARL2
CSC version: J737AATT3ARL2
SW version: J737AUCS3ARL2
Phone SN: R58KB389ZSN
Android version: 8.0.0 (R16NW)
Sales code: ATT
Country: USA
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2018-12-01
Warranty Void: 0
SIM 1 status: network locked
Codename: j7toplteuc
-----------------------------------------------------------------------------------
Connecting to server ..
Username: ZheniaRuss80
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 312 credits.
-----------------------------------------------------------------------------------
Checking operation...OK
Initializing...OK
Rebooting phone
Searching for a phone. Please wait...OK
Please keep phone's screen active!
Initializing exploit...OK
Initializing...OK
Security checking...OK
"Read Codes" operation will take 100 credits. Continue?
Reading phone unlock codes. This can take some time, please wait...
FREEZE: 07550977
NET LOCK: 07550977
SUB LOCK: 00000000
SP LOCK: 00000000
CP LOCK: 00000000
SIM LOCK: 00000000
Performed by 2.8.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM9
Selected model: SM-J737A
Operation: Read Codes - Server
Proper android device not found. Make sure that "USB debug" option on
the device is turned on.
Read codes failed
Performed by 2.8.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM9
Selected model: SM-J737A
Operation: Read Codes - Server
Detected phone model: SM-J737A
Firmware compiled date: Mon Dec 10 14:10:56 KST 2018
PDA version: J737AUCS3ARL2
CSC version: J737AATT3ARL2
SW version: J737AUCS3ARL2
Phone SN: R58KB389ZSN
Android version: 8.0.0 (R16NW)
Sales code: ATT
Country: USA
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2018-12-01
Warranty Void: 0
SIM 1 status: absent
Codename: j7toplteuc
-----------------------------------------------------------------------------------
Connecting to server ..
Username: ZheniaRuss80
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 212 credits.
-----------------------------------------------------------------------------------
Checking operation...OK
Initializing...OK
Please keep phone's screen active!
Initializing exploit...OK
Initializing...OK
Security checking...OK
Operation was canceled
Read codes failed
Performed by 2.8.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM9
Selected model: SM-J737A
Operation: RMM Unlock
Detected phone model: SM-J737A
Firmware compiled date: Mon Dec 10 14:10:56 KST 2018
PDA version: J737AUCS3ARL2
CSC version: J737AATT3ARL2
SW version: J737AUCS3ARL2
Phone SN: R58KB389ZSN
Android version: 8.0.0 (R16NW)
Sales code: ATT
Country: USA
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2018-12-01
Warranty Void: 0
SIM 1 status: absent
Codename: j7toplteuc
Device firmware is currently not supported
Operation was failed!
Performed by 2.8.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM9
Selected model: SM-J737A
Operation: Reboot Download
Detected phone model: SM-J737A
Firmware compiled date: Mon Dec 10 14:10:56 KST 2018
PDA version: J737AUCS3ARL2
CSC version: J737AATT3ARL2
SW version: J737AUCS3ARL2
Phone SN: R58KB389ZSN
Android version: 8.0.0 (R16NW)
Sales code: ATT
Country: USA
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2018-12-01
Warranty Void: 0
SIM 1 status: absent
Codename: j7toplteuc
Rebooting phone in Download Mode...
Phone successfully rebooted in Download Mode.
Performed by 2.8.2 Software version.
Selected CP file: C:\Users\Latitude\Downloads
\modem_J737AUCU4ASD1.tar
Please put the phone into Download Mode and connect USB cable.
To put SM-J737A into Download Mode, You have to perform the
following steps:
1. Press and hold "Volume-" + "Home" + "Power ON" keys.
2. When phone turns on, press "Volume+" key.
Found phone on
Advanced mode!
Firmware write started.
Writing RADIO section...
RADIO section has been written successfully.
Firmware writing successfully completed.
Performed by 2.8.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM10
Selected model: SM-J737A
Operation: Read Codes - Server
Detected phone model: SM-J737A
Firmware compiled date: Mon Dec 10 14:10:56 KST 2018
PDA version: J737AUCS3ARL2
CSC version: J737AATT3ARL2
SW version: J737AUCU4ASD1
Phone SN: R58KB389ZSN
Android version: 8.0.0 (R16NW)
Sales code: ATT
Country: USA
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2018-12-01
Warranty Void: 0
SIM 1 status: absent
Codename: j7toplteuc
-----------------------------------------------------------------------------------
Connecting to server ..
Username: ZheniaRuss80
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 212 credits.
-----------------------------------------------------------------------------------
Checking operation...OK
Initializing...OK
Please keep phone's screen active!
Initializing exploit...OK
Initializing...OK
Security checking...OK
"Read Codes" operation will take 100 credits. Continue?
Reading phone unlock codes. This can take some time, please wait...
FREEZE: 07550977
NET LOCK: 07550977
SUB LOCK: 00000000
SP LOCK: 00000000
CP LOCK: 00000000
SIM LOCK: 00000000
Performed by 2.8.2 Software version.
-----------------------------------------------------------------------------------
Connecting to server...
Username: ZheniaRuss80
Authorizing...
Checking balance...
Your balance: 112 credits.
Performed by 2.8.2 Software version.
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Old 09-02-2019, 18:51   #8 (permalink)
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Any update on this??
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Old 09-03-2019, 07:44   #9 (permalink)
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We are researching where can be the problem, stay tuned for future updates
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Old 09-03-2019, 09:36   #10 (permalink)
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Please, contact with us via Skype, we will check where can be the problem remotely
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Old 09-05-2019, 01:39   #11 (permalink)
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I'm on Skype now

Quote:
Originally Posted by Octopus box View Post
Please, contact with us via Skype, we will check where can be the problem remotely
Just sent you message on Skype. Eugene M (RussianIce)
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Old 09-05-2019, 13:11   #12 (permalink)
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Problem solved, thanks Octopus team.!!
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