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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 07-20-2017, 13:58   #1 (permalink)
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Samsung j200H FRP Failed.


Samsung J200H FRP Fail...

Code:
INFO  : 7/20/2017 5:46:48 PM > 11. Press "Read Info" in software.
INFO  : 7/20/2017 5:47:20 PM > -----------------------------------------------------------------------------------
INFO  : 7/20/2017 5:47:21 PM > Platform: Samsung Android
INFO  : 7/20/2017 5:47:21 PM > Selected port: COM7
INFO  : 7/20/2017 5:47:21 PM > Selected model: SM-J200H
WARN  : 7/20/2017 5:47:29 PM > Reset FRP/ Reactivation lock operation for SM-J200H will delete all user data on the phone (contacts, pictures and others)! 
WARN  : 7/20/2017 5:47:29 PM > 
WARN  : 7/20/2017 5:47:29 PM > NOTE: You can reset FRP/ Reactivation without losing user data via Factory Reset FRP/ Reactivation service.
ERROR : 7/20/2017 5:47:29 PM > Operation was failed!
INFO  : 7/20/2017 5:47:33 PM > Performed by 2.5.6 Software version.
INFO  : 7/20/2017 5:47:53 PM > -----------------------------------------------------------------------------------
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Old 07-20-2017, 14:51   #2 (permalink)
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Hello.

"Reset FRP/Reactivation" operation requires internet connection to download resource files. Please make sure that internet connection is active on PC and check that there is no firewall, antivirus or scanning software enabled that would be contributing to this problem.
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