MDM unlock issue [Answered]

[widaloba2]

100 credits used and equipment did not carry out the indicated process mdm




2022-07-06 22:00:17.162 [I] Welcome to Octoplus Samsung Software v.4.0.5.1
2022-07-06 22:01:03.555 [I]
2022-07-06 22:01:03.555 [I] Loading account information..
2022-07-06 22:01:09.987 [I] Your balance: 100 credit(s)
2022-07-06 22:02:25.541 [I]
2022-07-06 22:02:28.147 [I] Work ID: 00000000019C3B5E
2022-07-06 22:02:28.181 [I] Starting Unlock KG
2022-07-06 22:02:28.205 [I] Selected model: SM-A022M
2022-07-06 22:02:28.257 [I] Searching mtk port...
2022-07-06 22:05:06.828 [I] Canceling... Please be patient!
2022-07-06 22:05:07.727 [E] Unable to open port
2022-07-06 22:05:07.737 [I] Unlock KG canceled
2022-07-06 22:05:07.757 [I] Execution time 2 minute(s) 39 second(s)
2022-07-06 22:05:07.779 [I] Performed by 4.0.5.1 Software version.
2022-07-06 22:05:35.517 [I]
2022-07-06 22:05:37.901 [I] Work ID: 00000000019C3BA8
2022-07-06 22:05:37.925 [I] Starting Unlock MDM
2022-07-06 22:05:37.941 [I] Selected model: SM-A022M
2022-07-06 22:05:44.105 [I] Input device IMEI and serial number
2022-07-06 22:05:44.106 [I] Phone must be in Setup Wizard mode
2022-07-06 22:15:40.680 [I] Input IMEI: 354121121680579
2022-07-06 22:15:40.681 [I] Input SN: R58R70D10XV
2022-07-06 22:15:40.681 [I] Connecting to server...
2022-07-06 22:15:40.681 [I] Username: widaloba2
2022-07-06 22:15:48.132 [I] Your balance: 200 credits
2022-07-06 22:15:48.132 [I] Sending device information..
2022-07-06 22:15:49.551 [I] Follow these steps :
2022-07-06 22:15:49.552 [I] 1. In Android Setup Wizard mode tap on the blank space 6 times.
2022-07-06 22:15:49.553 [I] 2. Scan this QR code to install MDM Guard service on your device.
2022-07-06 22:15:49.553 [I] 3. Connect to Wi-Fi.
2022-07-06 22:15:49.554 [I] 4. Follow the instructions on the screen.
2022-07-06 22:15:49.554 [I] 5. Allow USB debugging mode when prompt appears on the screen.
2022-07-06 22:15:49.573 [I] Searching ADB devices...
2022-07-06 22:20:37.508 [I] Canceling... Please be patient!
2022-07-06 22:20:40.089 [I] Unlock MDM canceled
2022-07-06 22:20:40.125 [I] Execution time 15 minute(s) 2 second(s)
2022-07-06 22:20:40.154 [I] Performed by 4.0.5.1 Software version.
2022-07-06 22:25:51.518 [I]
2022-07-06 22:25:54.177 [I] Work ID: 00000000019C3D60
2022-07-06 22:25:54.209 [I] Starting Unlock MDM
2022-07-06 22:25:54.238 [I] Selected model: SM-A022M
2022-07-06 22:26:00.434 [I] Input device IMEI and serial number
2022-07-06 22:26:00.435 [I] Phone must be in Setup Wizard mode
2022-07-06 22:26:17.990 [I] Input IMEI: 354121121680579
2022-07-06 22:26:17.990 [I] Input SN: R58R70D10XV
2022-07-06 22:26:17.991 [I] Connecting to server...
2022-07-06 22:26:17.991 [I] Username: widaloba2
2022-07-06 22:26:24.754 [I] Your balance: 200 credits
2022-07-06 22:26:24.754 [I] Sending device information..
2022-07-06 22:26:26.210 [I] Follow these steps :
2022-07-06 22:26:26.211 [I] 1. In Android Setup Wizard mode tap on the blank space 6 times.
2022-07-06 22:26:26.212 [I] 2. Scan this QR code to install MDM Guard service on your device.
2022-07-06 22:26:26.212 [I] 3. Connect to Wi-Fi.
2022-07-06 22:26:26.213 [I] 4. Follow the instructions on the screen.
2022-07-06 22:26:26.213 [I] 5. Allow USB debugging mode when prompt appears on the screen.
2022-07-06 22:26:26.234 [I] Searching ADB devices...
2022-07-06 22:28:56.173 [I] Press "OK" button on the device to allow USB debugging
2022-07-06 22:29:01.800 [I] QR Code is scanned
2022-07-06 22:29:01.800 [I] Reading info...
2022-07-06 22:29:02.123 [I] Detected model: SM-A022M
2022-07-06 22:29:02.123 [I] Fingerprint: samsung/a02ub/a02:11/RP1A.200720.012/A022MUBS2BVA2:user/release-keys
2022-07-06 22:29:02.123 [I] Firmware compiled date: Wed Jan 12 23:01:03 KST 2022
2022-07-06 22:29:02.123 [I] PDA version: A022MUBS2BVA2
2022-07-06 22:29:02.123 [I] CSC version: A022MOWO2BUK4
2022-07-06 22:29:02.123 [I] SW version: A022MUBU2BUK4
2022-07-06 22:29:02.123 [I] Build number: A02_LTN_OPEN
2022-07-06 22:29:02.123 [I] Phone SN: R58R70D10XV
2022-07-06 22:29:02.123 [I] Android version: 11 (RP1A.200720.012)
2022-07-06 22:29:02.124 [I] Sales code: COO
2022-07-06 22:29:02.124 [I] Country: Colombia
2022-07-06 22:29:02.124 [I] HW platform: mt6739
2022-07-06 22:29:02.124 [I] HW Chip: mt6739
2022-07-06 22:29:02.124 [I] HW Modem: MP 0.200
2022-07-06 22:29:02.124 [I] Security patch level: 2022-01-01
2022-07-06 22:29:02.124 [I] Warranty Void: 0
2022-07-06 22:29:02.124 [I] Codename: a02ub
2022-07-06 22:29:02.124 [I] SIM 1 status: ABSENT
2022-07-06 22:29:02.124 [I] SIM 2 status: ABSENT
2022-07-06 22:29:02.124 [I] Modem board: MT6739
2022-07-06 22:29:03.002 [I] Your account will be charged for 100 credits. Do you want to continue?
2022-07-06 22:29:10.055 [I] Starting exploit...
2022-07-06 22:29:27.724 [I] Activating service...
2022-07-06 22:29:47.449 [I] MDM Guard service was activated. Your device will finish the installation and reboot.
2022-07-06 22:29:47.450 [I] Continue to follow instructions on the device
2022-07-06 22:29:47.450 [W] MDM Guard service will restrict OTA updates on your device to prevent relock.
2022-07-06 22:29:47.451 [W] Warning: Unlock MDM operation works for security patch level up to 2022-02-01. If you update your phone to security patch level 2022-03-01 or higher - device will be relocked.
2022-07-06 22:29:54.563 [I] Unlock MDM done
2022-07-06 22:29:54.592 [I] Execution time 4 minute(s) 0 second(s)
2022-07-06 22:29:54.614 [I] Performed by 4.0.5.1 Software version.
2022-07-06 22:33:42.668 [I]
2022-07-06 22:33:42.687 [I] Loading account information..
2022-07-06 22:33:49.205 [I] Your balance: 100 credit(s)

[Octopus support]

Hello

Please contact us in Skype chat, we will check your problem in more detail.
Skype: Octopus.Box.support