GSM-Forum - N910v version 5.0.1 can't unlock please how to enable Diagnostic port?

GSM-Forum (https://forum.gsmhosting.com/vbb/)

- Octopus Samsung/Octoplus Samsung (https://forum.gsmhosting.com/vbb/f684/)

- - N910v version 5.0.1 can't unlock please how to enable Diagnostic port? (https://forum.gsmhosting.com/vbb/f684/n910v-version-5-0-1-cant-unlock-please-how-enable-diagnostic-port-2057415/)

N910v version 5.0.1 can't unlock please how to enable Diagnostic port?

I have tried all I could do to unlock this N910v on android 5.0.1 but it didnt just work, I think the problem is that the diagonistic port is not working, I used the enable diag button but it didnt enable the port, please how will I unlock this phone?

Logs;

Welcome to Octoplus/Octopus Box Samsung software version 2.2.1
-----------------------------------------------------------------------------------
To connect SC-06D phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "UART" radio button to "PDA" value.
8. Go to "Qualcomm USB Settings".
9. Select "DM+Modem+ADB".
10. Press Home button.
11. Go to dial window.
12. Enter "*#9090#" number.
13. Set "Diag config" to "UART" value.
14. Restart phone.
15. Press "Read Info" in software.
-----------------------------------------------------------------------------------
To connect SM-N910V phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SM-N910V
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM17
Mode: Emergency
Phone connection failed
No diagnostic ports found!
Connecting to phone on COM13
Phone connection failed
Performed by 2.2.1 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SM-N910V
Detected phone model: SM-N910V
Firmware compiled date: Fri Jul 31 15:49:35 KST 2015
PDA version: N910VVRU2BOG5
CSC version: N910VVZW2BOG5
SW version: N910VVRU2BOG5
Phone SN: 00000000000
Android version: 5.0.1 (LRX22C)
Updating DIAG confing...
DIAG confing is succesfully enabled.
Performed by 2.2.1 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SM-N910V
Reading info...
Phone was not found on the selected port!
Phone unlocking failed
Performed by 2.2.1 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SM-N910V
Reading info...
Phone was not found on the selected port!
Phone unlocking failed
Performed by 2.2.1 software version

Hello.

Please select "DM+Modem+ADB" option in *#0808# (##3424#) menu, then try to perform "Unlock" operation again.
Try to perform the operation on different COM ports, with enabled "Manual select" option.

Quote:

Originally Posted by Octopus box (Post 11650476)

Thanks for your fast reply.

I have typed *#0808# and ##3424# but nothing like "DM+Modem+ADB" showed up (Nothing at all showed up talk more of "DM+Modem+ADB").

I have flashed the phone with odin, hardreset it but nothing happened when I use the codes above, please any other help?

Thanks!

Please repeat "Enable DIAG" operation, then try to read phone's info from "Main" tab of the Software on different COM ports, with enabled "Manual select" option.

Quote:

Originally Posted by Octopus box (Post 11650639)

Please repeat "Enable DIAG" operation, then try to read phone's info from "Main" tab of the Software on different COM ports, with enabled "Manual select" option.

It didnt work and when I go to the device manager, am not seeing the diagnostic prot only the modem port, below is log;

Welcome to Octoplus/Octopus Box Samsung software version 2.2.1
-----------------------------------------------------------------------------------
To connect SC-06D phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "UART" radio button to "PDA" value.
8. Go to "Qualcomm USB Settings".
9. Select "DM+Modem+ADB".
10. Press Home button.
11. Go to dial window.
12. Enter "*#9090#" number.
13. Set "Diag config" to "UART" value.
14. Restart phone.
15. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SM-N910V
Detected phone model: SM-N910V
Firmware compiled date: Fri Jul 31 15:49:35 KST 2015
PDA version: N910VVRU2BOG5
CSC version: N910VVZW2BOG5
SW version: N910VVRU2BOG5
Phone SN: 00000000000
Android version: 5.0.1 (LRX22C)
Updating DIAG confing...
DIAG confing is succesfully enabled.
Performed by 2.2.1 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SM-N910V
Phone was not found on the selected port!
Performed by 2.2.1 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SM-N910V
Detected phone model: SM-N910V
Firmware compiled date: Fri Jul 31 15:49:35 KST 2015
PDA version: N910VVRU2BOG5
CSC version: N910VVZW2BOG5
SW version: N910VVRU2BOG5
Phone SN: 00000000000
Android version: 5.0.1 (LRX22C)
Updating DIAG confing...
DIAG confing is succesfully enabled.
Performed by 2.2.1 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SM-N910V
Phone was not found on the selected port!
Performed by 2.2.1 software version

Please check whether phone accepts ##366633# code.

Quote:

Originally Posted by Octopus box (Post 11650868)

Please check whether phone accepts ##366633# code.

Yes sir it accept that and shows "Enable DM Mode"and "Disable DM Mode" and the radio button of "Disable DM Mode" is the one marked, should I change it?

Quote:

Originally Posted by lionfinger2007 (Post 11652122)

Yes sir it accept that and shows "Enable DM Mode"and "Disable DM Mode" and the radio button of "Disable DM Mode" is the one marked, should I change it?

Now it can see the diagnostic port and can unlock, but the phone is not yet unlocked, still showing "sim card is not from Verizon" and I have changed it from LTE to LTE/GSM/UMTS, please what else will I do it?

UNLOCKING LOGS

Welcome to Octoplus/Octopus Box Samsung software version 2.2.1
-----------------------------------------------------------------------------------
To connect SC-06D phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "UART" radio button to "PDA" value.
8. Go to "Qualcomm USB Settings".
9. Select "DM+Modem+ADB".
10. Press Home button.
11. Go to dial window.
12. Enter "*#9090#" number.
13. Set "Diag config" to "UART" value.
14. Restart phone.
15. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SM-N910V
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM13
Phone connection failed
Performed by 2.2.1 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM24
Selected model: SM-N910V
Mode: Normal
Phone model: SM-N910V
Firmware compiled date: May 29 2015
Firmware compiled time: 17:00:00
Firmware released date: Jul 30 2015
Firmware released time: 14:26:02
Phone IMEI: 990004-82-052224-5
SW version: MPSS.DI.3.0.c5-00352-M9625TAARANSZM-
1.12401.1.19811.1.20883.1.21300.1
Performed by 2.2.1 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM24
Selected model: SM-N910V
Reading info...
Mode: Normal
Firmware compiled date: May 29 2015
Firmware compiled time: 17:00:00
Firmware released date: Jul 30 2015
Firmware released time: 14:26:02
SW Version: MPSS.DI.3.0.c5-00352-M9625TAARANSZM-
1.12401.1.19811.1.20883.1.21300.1
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.2.1 software version

Please check whether phone obtains Network (also try to find and select manually), despite the "sim card is not from Verizon" message.

Quote:

Originally Posted by Octopus box (Post 11652800)

Please check whether phone obtains Network (also try to find and select manually), despite the "sim card is not from Verizon" message.

It doest not obtain network, should I download version 5.1.1 and update it with it?

We recommend not to upgrade firmware version. Try to set Network Mode to Global, then try to find and select Network manually again.

Note 4 N910V 4.4.4 Network not come After Unlock and NV Repair failed...

Platform: Samsung Android
Selected port: COM37
Selected model: SM-N910V
Reading info...
Mode: Normal
Firmware compiled date: Aug 27 2014
Firmware compiled time: 08:00:00
Firmware released date: Sep 15 2014
Firmware released time: 09:52:07
SW Version: MPSS.DI.3.0.c5-00228-M9625TAARANAZM-1
ADB server killed.
Detected phone model: SM-N910V
Firmware compiled date: Tue Sep 16 18:53:12 KST 2014
PDA version: N910VVRU1ANI1
CSC version: N910VVZW1ANI1
SW version: N910VVRU1ANI1
Phone IMEI: 990004957394566
Phone SN: 00000000000
Android version: 4.4.4 (KTU84P)
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as Security-SM-N910V-01-03-2016_16-58-58 file
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.2.1 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM37
Selected model: SM-N910V
Mode: Normal
Phone model: SM-N910V
Firmware compiled date: Aug 27 2014
Firmware compiled time: 08:00:00
Firmware released date: Sep 15 2014
Firmware released time: 09:52:07
Phone IMEI: 990004-95-739456-6
SW version: MPSS.DI.3.0.c5-00228-M9625TAARANAZM-1
Creating NVM backup
NVM reading process failed
Repairing NVM for SM-N910V phone...
Writing NVM failed
NVM repair completed successfully
Phone will restart now
Performed by 2.2.1 software version

Please set Network Mode to Global, then try to find and select Network manually.

Quote:

Originally Posted by Octopus box (Post 11662037)

Please set Network Mode to Global, then try to find and select Network manually.

I did all Unlock, Fast Unlock, Factory Reset, but No Network.. picture bellow.

http://s5.postimg.org/s7f27ftdf/001.jpg http://s5.postimg.org/na1hmbreb/002.jpg http://s5.postimg.org/k4gvw48s3/003.jpg http://s5.postimg.org/71l9cuik3/004.jpg http://s5.postimg.org/9k6ydj4ab/005.jpg http://s5.postimg.org/sqoquga5v/006.jpg http://s5.postimg.org/pxvjaf9tf/007.jpg

Try to reflash the phone, then try to find and select Network manually (not via Automatic registration).