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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 01-19-2023, 17:51   #1 (permalink)
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N981U SPRINT Unlock issue [Answered]


hi dear team i did unlock n981u take 50 credit but mobile is still locked and show notification please contact sprint to unlock your device here is log of unlock




Work ID: 0000000001A169BD
Starting Read Info
Selected model: SM-N981U
Turn on USB debugging on the phone.
Connect powered-on phone to PC using USB via ADB.
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
OK
Reading info...
Detected model: SM-N981U
Fingerprint: samsung/c1qsqw/c1q:10/QP1A.190711.020/N981USQU1A***:user/release-keys
Firmware compiled date: Sat Aug 1 14:13:28 KST 2020
PDA version: N981USQU1A***
CSC version: N981UOYN1A***
SW version: N981USQU1A***
Build number: 16480637
Phone SN: RFCN80DLH5M
Android version: 10 (QP1A.190711.020)
Sales code: SPR
Carrier Id: SPR
Country: USA
HW platform: qcom
HW Chip: kona
HW Modem: REV1.0
Security patch level: 2020-08-01
Warranty Void: 0
Codename: c1qsqw
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: SDX55M
Read Info done
Execution time 3 second(s)
Performed by 4.0.9 Software version.

Work ID: 0000000001CC8E79
Starting Unlock (Sprint Factory)
Selected model: SM-N981U
Turn on USB debugging on the phone.
Connect powered-on phone to PC using USB via ADB.
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
OK
Reading info...
Detected model: SM-N981U
Fingerprint: samsung/c1qsqw/c1q:10/QP1A.190711.020/N981USQU1A***:user/release-keys
Firmware compiled date: Sat Aug 1 14:13:28 KST 2020
PDA version: N981USQU1A***
CSC version: N981UOYN1A***
SW version: N981USQU1A***
Build number: 16480637
Phone SN: RFCN80DLH5M
Android version: 10 (QP1A.190711.020)
Sales code: SPR
Carrier Id: SPR
Country: USA
HW platform: qcom
HW Chip: kona
HW Modem: REV1.0
Security patch level: 2020-08-01
Warranty Void: 0
Codename: c1qsqw
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: SDX55M
Rebooting device...
OK
Searching ADB devices...
OK
Rebooting device...
OK
Searching ADB devices...
OK
Connecting to server...
Username: oct_moEH5Ji
Your balance: 150 credits
Starting exploit...
Reading IMEI...
Checking lock status...
Lock status: Locked
Sending device information..
OK
Your account will be charged for 50 credits. Do you want to continue?
Reading SIMLOCK...
Sending data to server...
Sending request...
Unlocking phone...
Checking lock status...
Lock status: Unlocked
Unlock (Sprint Factory) done
Execution time 2 minute(s) 55 second(s)
Performed by 4.0.9 Software version.
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Old 01-19-2023, 18:00   #2 (permalink)
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Service provider SW ver.
SAOMC_SM-N981U_0YN_SPR_0Q_0011
RFCN80DLH5M
SPR/SPR/SPR

software version
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Old 01-19-2023, 18:01   #3 (permalink)
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Service provider SW ver.
SAOMC_SM-N981U_0YN_SPR_0Q_0011
RFCN80DLH5M
SPR/SPR/SPR

software version

https://files.fm/u/he8jd8wfh


here is video kindly check please

Last edited by zaibi; 01-19-2023 at 18:10.
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Old 01-20-2023, 08:05   #4 (permalink)
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Hello

Please, send us the video, where we can see that device still locked.
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Old 01-20-2023, 09:19   #5 (permalink)
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hello

use this firmware: https://samfw.com/firmware/SM-N981U/SPR/N981USQS1CTLB
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Old 01-20-2023, 14:00   #6 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello

Please, send us the video, where we can see that device still locked.

https://files.fm/u/he8jd8wfh
sir yesterday i upload this video kindly check what is the issue customeris in hurry
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Old 01-20-2023, 16:52   #7 (permalink)
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Quote:
Originally Posted by yvava View Post

thanks bro done after change firmware
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Old 01-21-2023, 18:25   #8 (permalink)
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locked again

[QUOTE=zaibi;14723354]thanks bro done after change firmware[/QUOTE


mobile after update lockd again whai is problem ??? i pay two time 100 credit here i attached video

https://files.fm/f/gfb62q95z
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Old 01-22-2023, 09:48   #9 (permalink)
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We added you one more attempt, please perform operation again.
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Old 01-22-2023, 13:38   #10 (permalink)
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Quote:
Originally Posted by Octopus box View Post
We added you one more attempt, please perform operation again.
was version 13 i downgrad 12 but same unlock error

Welcome to Octoplus Samsung Software v.4.0.9.1

Work ID: 0000000001CD21D9
Starting Unlock (Sprint Factory)
Selected model: SM-N981U
Turn on USB debugging on the phone.
Connect powered-on phone to PC using USB via ADB.
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
OK
Reading info...
Detected model: SM-N981U
Fingerprint: samsung/c1qsqw/c1q:12/SP1A.210812.016/N981USQS3FVI7:user/release-keys
Firmware compiled date: Fri Sep 23 12:12:03 KST 2022
PDA version: N981USQS3FVI7
CSC version: N981UOYN3FVI7
SW version: N981USQS3FVI7
Build number: 22962824
Phone SN: RFCN80DLH5M
Android version: 12 (SP1A.210812.016)
Sales code: SPR
Carrier Id: SPR
Country: USA
HW platform: qcom
HW Chip: kona
HW Modem: REV1.0
Security patch level: 2022-10-01
Warranty Void: 0
Codename: c1qsqw
SIM 1 status: CARD IO ERROR
SIM 2 status: NOT READY
Modem board: SDX55M
Rebooting device...
OK
Searching ADB devices...
OK
Rebooting device...
OK
Searching ADB devices...
OK
Connecting to server...
Username: oct_moEH5Ji
Your balance: 100 credits
Starting exploit...
Reading IMEI...
Unlock (Sprint Factory) failed
Execution time 2 minute(s) 44 second(s)
Performed by 4.0.9.1 Software version.
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Old 01-22-2023, 14:27   #11 (permalink)
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Hello

As we can see from software log, your device has one of the last security patch level, which currently is not supported.

Quote:
Security patch level: 2022-10-01
In case it's supported, we will let you know.
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