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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 04-03-2019, 07:45   #1 (permalink)
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need some info regarding samsung g935f imei repair [Answered]


need some info regarding samsung g935f imei repair
its imei is null and baseband version is unknown.

the phone is country locked before some one try to unlock it and damage its imei and baseband ver and its show warranty void (1) in download mode .

my question is that if i repair its imei with octopus latest update 2.7.9 it will repirs its imei and baseband and repair its network?

after repair its imei i have to unlock its country lock? if yes how many credit it consume to unlock that .
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Old 04-03-2019, 08:42   #2 (permalink)
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Quote:
Modem: Unknown
Please re-flash the phone with different firmwares and after writing each firmware check, whether modem is correct (not Unknown). And only then (when phone's modem part will be correct) perform the "Repair IMEI" operation.
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Old 04-17-2019, 07:57   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please re-flash the phone with different firmwares and after writing each firmware check, whether modem is correct (not Unknown). And only then (when phone's modem part will be correct) perform the "Repair IMEI" operation.
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G935F
Operation: Read info
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging.
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-G935F
Firmware compiled date: Fri Mar 1 07:15:44 KST 2019
PDA version: G935FXXS4ESCA
CSC version: G935FUUB4ESBB
SW version: unknown
Phone SN: RF8H4042Y2B
Android version: 8.0.0 (R16NW)
Sales code: UPO
Country: Paraguay
HW platform: exynos5
HW Chip: exynos8890
HW Modem: unknown
Security patch level: 2019-03-01
Warranty Void: 1
SIM 1 status: not ready
Codename: hero2ltexx
Performed by 2.7.9 Software version.

i have flash it with latest rom but it still unknown baseband any way to fix it .
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Old 04-18-2019, 07:27   #4 (permalink)
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any guidance from supporter.can it repair in software or its hardware problem .
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Old 05-04-2019, 09:36   #5 (permalink)
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If after of writing all firmwares, which You have, phone's baseband is still null or unknown (SW version is Unknown) - most likely, this is HW problem (problem with eMMC flash chip).
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