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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 05-31-2019, 10:11   #1 (permalink)
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note 9 sprint unlock done [Answered]


hi octopus team
thanx for the unlock service of note 9 sprint i have done 2 pcs from ur service but it still give me message for sprint restricted remove password is there any solution for it from ur team due to which i cant even wifi although the sim is working
 
Old 05-31-2019, 11:12   #2 (permalink)
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Quote:
give me message for sprint restricted remove password
Hello.

Please, make screenshot with that message and post here
 
Old 05-31-2019, 19:07   #3 (permalink)
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here is the message which occurs frequently
 
Old 06-03-2019, 10:04   #4 (permalink)
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any solution for this
 
Old 06-03-2019, 10:34   #5 (permalink)
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Please, try to reflash your device, after chech whether message will appear again
 
Old 06-03-2019, 13:32   #6 (permalink)
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i have flashed too but still same message popup
 
Old 06-03-2019, 13:49   #7 (permalink)
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Quote:
Originally Posted by robean View Post
i have flashed too but still same message popup
Temp solution for you, if you flash or restore the phone lock will come again. Post results.

Code:
block Sprint OMADM
1. hard reset phone.
2. do not connect wifi. Go into settings-apps-search OMADM and using force stop
3. Connect to adb
adb shell
pm list packages
pm uninstall -k --user 0 com.sec.omadmspr
pm uninstall -k --user 0 com.sec.omadmspr.syncmlphoneif
4.reboot phone
 
Old 06-10-2019, 14:35   #8 (permalink)
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hi thanks for solutions but dont work on my phone
n960u1 sprint
 
Old 07-09-2019, 15:10   #9 (permalink)
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n960u note 9 sprint device restricted problem

I'm facing this problem on my device, this phone has become unlocked and works fine for calls and texts ( tested on cricket, att) but for some reason the phone doesn't allow me to go thru google services ( google play, adding an account, etc etc) due to this restriction ( sprint device restricted message).
By the way, I had tried to make frp service, combination and seem not working for me.
Any help on this thing will be highly appreciated. Thank you in advance.




Last edited by jmmnene; 07-09-2019 at 15:20.
 
Old 07-10-2019, 10:30   #10 (permalink)
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Please, reflash your device with firmware file for SM-N960U1, after post here full Software log

Last edited by Octopus box; 07-11-2019 at 08:01.
 
Old 08-17-2019, 14:23   #11 (permalink)
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Change you CSC from SPR to another carrier like ATT etc, I did on my phone and it's working perfectly.
 
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