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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 03-10-2017, 07:36   #1 (permalink)
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Smile j500h unlock not Done [Solved]


Welcome to Octoplus/Octopus Box Samsung software version 2.4.8
-----------------------------------------------------------------------------------
To connect SM-J210F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM33
Selected model: SM-J500H
Detected phone model: SM-J500H
Firmware compiled date: Thu Feb 2 15:55:15 KST 2017
PDA version: J500HXXS2BQB1
CSC version: J500HOJV2BQB1
SW version: J500HXXU2BQA1
Phone SN: RV1H41BEE7N
Android version: 6.0.1 (MMB29M)
Sales code: MID
Country: Iraq
HW platform: msm8916
HW Chip: MSM8216
HW Modem: MSM8216
Security patch level: 2017-02-01
Codename: j53gxx
Checking Root:
Phone is Rooted.
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.4.8 Software version.

unlock not Done

Last edited by Octopus box; 03-11-2017 at 11:31.
 
Old 03-10-2017, 09:23   #2 (permalink)
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Hello.

Please explain "not Done" in more details. Phone still requests unlock code after the operation? If so - try to enter 00000000, 11111111 and 12345678 codes.
 
Old 03-10-2017, 10:10   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please explain "not Done" in more details. Phone still requests unlock code after the operation? If so - try to enter 00000000, 11111111 and 12345678 codes.
try to enter 00000000.11111111.12345678 unsuccessful code
 
Old 03-10-2017, 10:35   #4 (permalink)
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Your phone has firmware with new type of Security.

In firmwares for Qualcomm-based phones, released after 01.10.2015 ability to Unlock such devices by supported method was disabled by Samsung (Security hole was closed). To unlock this phone You can try to downgrade firmware version (write older, by release date, firmware) or write only older modem and then repeat "Unlock" operation.
 
Old 03-11-2017, 07:50   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Your phone has firmware with new type of Security.

In firmwares for Qualcomm-based phones, released after 01.10.2015 ability to Unlock such devices by supported method was disabled by Samsung (Security hole was closed). To unlock this phone You can try to downgrade firmware version (write older, by release date, firmware) or write only older modem and then repeat "Unlock" operation.
problem solved thank
 
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