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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 02-06-2016, 13:03   #1 (permalink)
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Samsung SM-G550FY CAN'T UNLOCK FRP


Welcome to Octoplus/Octopus Box Samsung software version 2.1.9
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM58
Selected model: SM-G550FY
To put SM-G550FY into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..
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Old 02-06-2016, 13:29   #2 (permalink)
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Hello.

Try make Factory Reset and Wipe cache partition from Recovery Mode, then try to perform "Reset FRP/Reactivation/EE" operation again.
Post here the result.
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Old 08-01-2016, 15:38   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Try make Factory Reset and Wipe cache partition from Recovery Mode, then try to perform "Reset FRP/Reactivation/EE" operation again.
Post here the result.
still not done
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G550FY
To put SM-G550FY into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..not supported
Operation was failed!
Performed by 2.3.1 software version
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Old 08-01-2016, 15:52   #4 (permalink)
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Problem with reset of FRP lock can occur if phone has latest firmware. Samsung disabled ability to remove FRP lock in latest firmwares.

You can try to write Sboot of an older (by release date) firmware via "Write Firmware" operation, with enabled "Advanced Mode" option, then repeat "Reset FRP/Reactivation/EE" operation.
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