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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 12-16-2014, 12:36   #1 (permalink)
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Arrow octopus samsung exe not open [Solved]


helloo support in my system i instaal fresh window & fresh instal samsung software . but its not opened & show this error ..


Last edited by royal_electronics; 12-16-2014 at 12:45.
 
Old 12-16-2014, 13:30   #2 (permalink)
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Hello.

Please, install Macrosoft Net Framework 3.5 Download Microsoft .NET Framework 3.5 from Official Microsoft Download Center) or higher, reboot the PC and run Octopus/Octoplus Box Samsung Software again.

Also, this error can happens when you try to start an application in a system, where the "Visual StudioŽ 2005 Service Pack 1 Redistributable Package MFC Security Update" is not installed.

Try to install "Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update":
Download Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update from Official Microsoft Download Center

Try to fully update your Win OS via Microsoft Update Service.
 
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Old 12-16-2014, 14:25   #3 (permalink)
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Arrow

Quote:
Originally Posted by Octopus box View Post
Hello.

Please, install Macrosoft Net Framework 3.5 Download Microsoft .NET Framework 3.5 from Official Microsoft Download Center) or higher, reboot the PC and run Octopus/Octoplus Box Samsung Software again.

Also, this error can happens when you try to start an application in a system, where the "Visual StudioŽ 2005 Service Pack 1 Redistributable Package MFC Security Update" is not installed.

Try to install "Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update":
Download Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update from Official Microsoft Download Center

Try to fully update your Win OS via Microsoft Update Service.
thanxx support . solved
 
Old 03-18-2015, 06:12   #4 (permalink)
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It's solved by following this instruction. Thanks...
 
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