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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 02-15-2021, 09:44   #1 (permalink)
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Read codes question [Answered]


hi octopus team reding code fail:- credit 50 failed

https://ibb.co/R9YvVrK

https://ibb.co/3vRZ7z3


https://ibb.co/cy4TJ39
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Old 02-15-2021, 09:50   #2 (permalink)
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Hello.

Please post here full Software log of Read codes operation, we will check it.

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You can find Software log here: C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG folder.
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Old 02-15-2021, 09:57   #3 (permalink)
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hi

no LOG folder found?
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Old 02-15-2021, 10:00   #4 (permalink)
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Please close the software and check once again.
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Old 02-15-2021, 10:18   #5 (permalink)
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Hi

But not found
Pls.. check my credit history
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Old 02-15-2021, 11:12   #6 (permalink)
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Please contact us to Skype, we will check where can be the problem in more details.

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Skype: Octopus.Box.support
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