s10 plus frp error [Answered]

[temporary1221]

s10 plus frp error but credits deduct already

[Octopus support]

Hello.

Please post here full Software log of Factory Reset FRP operation, we will check it.

[temporary1221]

Originally Posted by Octopus support

Hello.

Please post here full Software log of Factory Reset FRP operation, we will check it.

where can i see the save logs?

because i close already the software

i want to unlock frp same device again as u can see in the screen shot

[temporary1221]

Log file "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG\26-01-2021_14-09-12.log" created (1/26/2021 2:09:12 PM).
INFO : 1/26/2021 2:09:30 PM > Set up system language English (file: English.ini)
INFO : 1/26/2021 2:09:30 PM > Welcome to Octoplus Box Samsung software version 3.0.1.7
INFO : 1/26/2021 2:09:30 PM > Card S/N : 00027078
INFO : 1/26/2021 2:10:50 PM > Connecting to server..
INFO : 1/26/2021 2:10:52 PM > Username: darmiles
INFO : 1/26/2021 2:10:52 PM > Authorization..
INFO : 1/26/2021 2:10:55 PM > Checking smart card...
INFO : 1/26/2021 2:11:04 PM > Checking balance..
INFO : 1/26/2021 2:11:06 PM > Your balance: 112 credits.
INFO : 1/26/2021 2:11:12 PM > Requesting history..
INFO : 1/26/2021 2:11:17 PM > History successfully obtained!
INFO : 1/26/2021 2:11:17 PM > Requesting service status..
INFO : 1/26/2021 2:11:19 PM > Service status successfully obtained!
INFO : 1/26/2021 2:11:19 PM > Performed by 3.0.1.7 Software version.
INFO : 1/26/2021 2:11:20 PM > Selected interface: USB
INFO : 1/26/2021 2:11:20 PM > Searching for device. Please wait...
INFO : 1/26/2021 2:11:20 PM > Waiting for device...
INFO : 1/26/2021 2:11:22 PM > Found device on COM19
INFO : 1/26/2021 2:11:22 PM > Reading info...
INFO : 1/26/2021 2:11:36 PM > Detected device model: SM-G975F
INFO : 1/26/2021 2:11:36 PM > HW Version: TPA
INFO : 1/26/2021 2:11:36 PM > PDA version: G975FXXS9DTK9
INFO : 1/26/2021 2:11:36 PM > CSC version: G975FOXM9DTJB
INFO : 1/26/2021 2:11:36 PM > CP version: G975FXXS9DTK9
INFO : 1/26/2021 2:11:36 PM > Device SN: R58M47DHVMM
INFO : 1/26/2021 2:11:36 PM > Device IMEI: 357285-10-193288-3
INFO : 1/26/2021 2:11:36 PM > FRP/Reactivation: TRIGGERED
INFO : 1/26/2021 2:11:36 PM > Connecting to server..
INFO : 1/26/2021 2:11:38 PM > Username: darmiles
INFO : 1/26/2021 2:11:38 PM > Authorization..
ERROR : 1/26/2021 2:11:41 PM > MyExceptionEAccessViolationAccess violation at address 72FB2F08 in module 'RICHED20.DLL'. Read of address 00000008
ERROR : 1/26/2021 2:11:41 PM > TsRichEdit
INFO : 1/26/2021 2:11:41 PM > Checking smart card...
INFO : 1/26/2021 2:11:50 PM > Checking balance..
INFO : 1/26/2021 2:11:52 PM > Your balance: 112 credits.
INFO : 1/26/2021 2:11:56 PM > Sending device information..
INFO : 1/26/2021 2:11:58 PM > Checking operation...
INFO : 1/26/2021 2:12:03 PM > Checking data..
INFO : 1/26/2021 2:12:07 PM > Reading FRP/Reactivation lock data..
INFO : 1/26/2021 2:12:59 PM > Sending request to server..

[Octopus support]

We added you one more attempt, please repeat the operation once again.