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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 07-30-2020, 09:47   #1 (permalink)
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Join Date: May 2009
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S7 Edge unlock Problem [Answered]

pls hel to unlock Samsung S7 edge

Welcome to Octoplus Box Samsung software version
Card S/N : 000++++
To connect SM-G935F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3. Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
Platform: Samsung Anycall
Selected port: COM6
Selected model: SM-G935F
Mode: Emergency
Unlock for SM-G935F phone in emergency mode canít be done
Performed by Software version.
Platform: Samsung Android
Selected port: COM6
Selected model: SM-G935F
Operation: Unlock
Detected phone model: SM-G935F
Firmware compiled date: Tue Mar 10 15:35:57 KST 2020
PDA version: G935FXXS8ETC6
CSC version: G935FDBT8ETC1
SW version: unknown
Build number:
Phone SN: RF8H3+++++
Android version: 8.0.0 (R16NW)
Sales code: DBT
Country: Germany
HW platform: exynos5
HW Chip: exynos8890
HW Modem: unknown
Security patch level: 2020-03-01
Warranty Void: 0
SIM 1 status: not ready
Codename: hero2ltexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung
41-.asec file
Connecting to modem port...
Modem port was not found!
Initializing exploit...
Executing exploit...
Executing exploit failed
Phone unlocking failed
Performed by Software version.
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Old 07-30-2020, 09:54   #2 (permalink)
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Posts: 91,860
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SW version: unknown
ou should re-flash the device with different firmwares and check, whether modem is correct (not Unknown).
If after of writing all firmwares, which You have, phone's baseband is still null or unknown (SW version is Unknown) - most likely, this is HW problem (problem with eMMC flash chip).
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