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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 06-24-2020, 12:57   #1 (permalink)
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Smile sam g610f repair imei failed [Solved]


-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G610F
Operation: Repair IMEI A
Detected phone model: SM-G610F
Firmware compiled date: Wed Oct 12 15:45:33 KST 2016
PDA version: G610FDDU1APJ2
CSC version: G610FOJV1APJ1
SW version: G610FDDU1API9
Build number: QB5024871
Phone SN: 00000000000
Android version: 6.0.1 (MMB29K)
Sales code: XSG
Country: UAE
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2016-10-01
Warranty Void: 1
SIM 1 status: ready
SIM 2 status: absent
Codename: on7xeltedd
-----------------------------------------------------------------------------------
Connecting to server ..
Username: ----------------------------
Connect to server successfull.
Checking smart card...
Your balance: 100 credits.
Checking operation...OK
-----------------------------------------------------------------------------------
Checking Root:
Phone is Rooted.
Rebooting phone
Searching for a phone. Please wait...OK
Writing new phone IMEI...
Write IMEI failed
Performed by 2.9.5.1 Software version.
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Old 06-24-2020, 13:20   #2 (permalink)
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Hello.

Please, remove SIM card from the phone and repeat operation again
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Old 06-24-2020, 13:54   #3 (permalink)
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-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G610F
Operation: Repair IMEI A
Detected phone model: SM-G610F
Firmware compiled date: Wed Oct 12 15:45:33 KST 2016
PDA version: G610FDDU1APJ2
CSC version: G610FOJV1APJ1
SW version: G610FDDU1API9
Build number: QB5024871
Phone SN: 00000000000
Android version: 6.0.1 (MMB29K)
Sales code: XSG
Country: UAE
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2016-10-01
Warranty Void: 1
SIM 1 status: absent
SIM 2 status: absent
Codename: on7xeltedd
-----------------------------------------------------------------------------------
Connecting to server ..
Username: -------
Connect to server successfull.
Checking smart card...
Checking operation...OK
-----------------------------------------------------------------------------------
Checking Root:
Phone is Rooted.
Writing new phone IMEI...failed
Write IMEI failed
Performed by 2.9.5.1 Software version.
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Old 06-24-2020, 14:03   #4 (permalink)
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Quote:
Android version: 6.0.1 (MMB29K)
Hello Dear.

Your device has lower version so upgrade it on 8.0 and repeat imei repair operation it will work 100% also tell us back your successful story with full SW logs thank you.

Best Regards.
Zain UL Abideen
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Old 06-24-2020, 14:21   #5 (permalink)
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hi dear
are you sure about that??because last time i had to downgrade to v.6 for imei repair........
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Old 06-24-2020, 14:51   #6 (permalink)
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Yesm, You should try to update phone's Android version to 7.x or higher
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Old 06-24-2020, 16:52   #7 (permalink)
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Welcome to Octoplus Box Samsung software version 2.9.5.1
Card S/N : --------------
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G610F
Operation: Repair IMEI A
Detected phone model: SM-G610F
Firmware compiled date: Mon Jul 2 15:32:52 KST 2018
PDA version: G610FDDU1BRG1
CSC version: G610FOJV1BRG1
SW version: G610FDDU1BRF2
Build number: QB10036694
Phone SN: 00000000000
Android version: 7.0 (NRD90M)
Sales code: XSG
Country: UAE
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2018-06-01
Warranty Void: 1
SIM 1 status: absent
SIM 2 status: absent
Codename: on7xeltedd
-----------------------------------------------------------------------------------
Connecting to server ..
Username: -----------------
Connect to server successfull.
Checking smart card...
Checking operation...OK
-----------------------------------------------------------------------------------
Checking Root:
Phone is Rooted.
Rebooting phone
Searching for a phone. Please wait...OK
Writing new phone IMEI...failed
Write IMEI failed
Performed by 2.9.5.1 Software version.
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Old 06-24-2020, 17:36   #8 (permalink)
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oh my *** .............
my problem is solved by reinstall smart card drivers ................
tnxxxxxx
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