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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 09-05-2019, 22:33   #1 (permalink)
Freak Poster
 
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j727p bit6 [Answered]


Platform: Samsung Android
Selected port: COM27
Selected model: SM-J727P
Operation: Unlock
Attention: The Unlock process may take up to 10 minutes, in some
cases period of waiting may be extended up to 48 hours!
Searching for a phone. Please wait...
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-J727P
Firmware compiled date: Thu Jun 13 19:50:50 KST 2019
PDA version: J727PVPU6BSF2
CSC version: J727PSPT6BSF2
SW version: J727PVPU6BSF2
Phone SN: 00000000000
Android version: 8.1.0 (M1AJQ)
Sales code: XAS
Country: USA
HW platform: msm8953
HW Chip: MSM8953
HW Modem: MSM8953
Security patch level: 2019-06-01
Warranty Void: 1
SIM 1 status: card io error
Codename: j7popltespr
Warranty Void: 1
Devices with Triggered Warranty bit are not supported!
Phone unlocking failed
Performed by 2.8.2 Software version.
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Old 09-06-2019, 06:56   #2 (permalink)
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Hello.

Please, look attentive in Software log, the answere is there:

Quote:
Warranty Void: 1
Devices with Triggered Warranty bit are not supported!
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Old 09-08-2019, 14:24   #3 (permalink)
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I never say I didn't know the problem I just want so help if you can help me.
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Old 09-09-2019, 07:21   #4 (permalink)
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This operation isn't supported for your device! Try to select another method for Unlock operation
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