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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 01-31-2023, 13:32   #1 (permalink)
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Samsung J337T Unlock done but still locked [Answered]


Hello, guys! I have tried to unlock this phone and everything went through successfully and I was charged 60 credits. However, when I put in a different SIM card it still says Not supported sim card. Attaching a log:
Quote:
Work ID: 0000000001A4D28E
Starting Unlock (TMobile)
Selected model: SM-J337T
Turn on USB debugging on the phone.
Connect powered-on phone to PC using USB via ADB.
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
OK
Reading info...
Detected model: SM-J337T
Fingerprint: samsung/j3topltetmo/j3topltetmo:8.0.0/R16NW/J337TUVS5ASH2:user/release-keys
Firmware compiled date: Tue Aug 6 18:56:46 KST 2019
PDA version: J337TUVS5ASH2
CSC version: J337TTMB5ASH2
SW version: J337TUVS5ASH2
Build number: QB13531517
Phone SN: R28K70GA7TE
Android version: 8.0.0 (R16NW)
Sales code: TMB
Carrier Id: TMB
Country: USA
HW platform: exynos7570
HW Chip: exynos5
HW Modem: REV0.7
Security patch level: 2019-08-01
Warranty Void: 0
Codename: j3topltetmo
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: SHANNON305
Rebooting device...
OK
Searching ADB devices...
OK
Connecting to server...
Username: o4tkazo
Your balance: 100 credits
Starting exploit...
Reading info...
IMEI A: 35427209021650
IMEI B: 00000000000000
Seems like phone is not locked by TMobile. Do You want to perform operation anyway?
Sending device information..
OK
Your account will be charged for 60 credits. Do you want to continue?
Rebooting device to Upload Mode...
Searching upload mode interface...
Rebooting device...
OK
Searching ADB devices...
OK
Reading dump file...
Reading data from phone...
Starting exploit...
Unlocking phone...
Unlock (TMobile) done
Execution time 7 minute(s) 33 second(s)
Performed by 4.0.9.1 Software version.
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Old 01-31-2023, 14:02   #2 (permalink)
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Hello.

Please make a video where we can see that phone in lock state then post here link, we will check it.
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Old 01-31-2023, 14:24   #3 (permalink)
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https://mega.nz/file/cGwFgaRD#JLCXw-...PtmJO_z3jiXjO4

Thank you!
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Old 01-31-2023, 16:15   #4 (permalink)
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