Samsung J5 (SM-J500F/DD) after frp remove NO SERVICE issue. How to solve? - GSM-Forum

.::JYOTIRMAY::. · 04-22-2016, 13:33

Handset was FRP lock ON.

Try to reset

Welcome to Octoplus/Octopus Box Samsung software version 2.2.4
-----------------------------------------------------------------------------------
To connect SM-J500F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM201
Selected model: SM-J500F
To put SM-J500F into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..not supported
Reset operation completed!
Performed by 2.2.4 software version

But problem not solve.

Next follow this thread

http://forum.gsmhosting.com/vbb/f684.../#post11755296

Now set successfully unlocked but no net work(NO SERVICE on the screen). How to solve? Please help.

Octopus box · 04-22-2016, 13:59

Hello.

"Reset FRP/Reactivation/EE" operation has no influence on phone's lock status, or ability to obtain Network. Most likely phone had problem with Network alongside with FRP lock.

What is the status of IMEI Certi in *#0011# menu?

.::JYOTIRMAY::. · 04-22-2016, 14:06

Quote:

Originally Posted by Octopus box

Hello.

"Reset FRP/Reactivation/EE" operation has no influence on phone's lock status, or ability to obtain Network. Most likely phone had problem with Network alongside with FRP lock.

What is the status of IMEI Certi in *#0011# menu?

No Service
NETWORK : UNBLOCK

IMEI Certi

M)PASS (S)PASS

Unknown

MIPI DEVICE FAIL

DEVICE MID =0*20c, pid=0*008

Octopus box · 04-22-2016, 15:20

Try to reflash the phone, then try to find and select Network manually.
If problem will remain - read out QCN from another SM-J500F, which works correctly in your region, then try to write it into your phone.

04-22-2016, 13:33	#1 (permalink)
.::JYOTIRMAY::. Freak Poster Join Date: Nov 2010 Location: CHOLOMAN Posts: 407 Member: 1440339 Status: Offline Sonork: 100.1616914;CHOLOMAN Thanks Meter: 116	Samsung J5 (SM-J500F/DD) after frp remove NO SERVICE issue. How to solve? Handset was FRP lock ON. Try to reset Welcome to Octoplus/Octopus Box Samsung software version 2.2.4 ----------------------------------------------------------------------------------- To connect SM-J500F phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "*#0808#" number. 8. Select "DM+Modem+ADB". 9. Press Home button. 10. Press "Read Info" in software. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM201 Selected model: SM-J500F To put SM-J500F into Download Mode, You have to perform the following steps: 1. Reconnect the battery. 2. Press and hold "Volume-" + "Home" + "Power ON" keys. 3. When phone turns on, press "Volume+" key. Searching for a phone. Please wait... Phone found. Initializing.. Resetting FRP lock..success Resetting EE lock..success Resetting Samsung Account lock..not supported Reset operation completed! Performed by 2.2.4 software version But problem not solve. Next follow this thread http://forum.gsmhosting.com/vbb/f684.../#post11755296 Now set successfully unlocked but no net work(NO SERVICE on the screen). How to solve? Please help.

04-22-2016, 13:59	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. "Reset FRP/Reactivation/EE" operation has no influence on phone's lock status, or ability to obtain Network. Most likely phone had problem with Network alongside with FRP lock. What is the status of IMEI Certi in *#0011# menu?

04-22-2016, 15:20	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Try to reflash the phone, then try to find and select Network manually. If problem will remain - read out QCN from another SM-J500F, which works correctly in your region, then try to write it into your phone.