RMM Prenormal on android 9. Also KG (checking) [Answered] - GSM-Forum

IVAN2418 · 07-21-2020, 01:51

Good night. My problem is the following. I received a Samsung SM-J701M (J7Neo), android 9 binary 8 device. I proceed to root. Active OEM unlock and USB debugging. I check in download mode and I have FRP: Off. OEM: Off. KG: Checking. PERFECT. But RMM also appears: Prenormal. And I cannot delete it or put it in "checking" neither manually nor with the box because RMM is for android 8 and not for android 9. The box tells me that the rom is not supported. I don't know if I was clear. I have RMM on android 9. Can someone help me. Translated into English from Spanish with Google translator. Thank you.

I can't downgrade because there is no rom with binary 8 in android 8.

Octopus box · 07-21-2020, 08:07

Hello.

Unfortunately, we don't have solution for Android 9, besides, You will not able to downgrade phone's firmware version, it's not supported

07-21-2020, 01:51	#1 (permalink)
IVAN2418 Insane Poster Join Date: Jan 2017 Location: Uruguay, Las PIedras Posts: 62 Member: 2676361 Status: Offline Thanks Meter: 9	RMM Prenormal on android 9. Also KG (checking) [Answered] Good night. My problem is the following. I received a Samsung SM-J701M (J7Neo), android 9 binary 8 device. I proceed to root. Active OEM unlock and USB debugging. I check in download mode and I have FRP: Off. OEM: Off. KG: Checking. PERFECT. But RMM also appears: Prenormal. And I cannot delete it or put it in "checking" neither manually nor with the box because RMM is for android 8 and not for android 9. The box tells me that the rom is not supported. I don't know if I was clear. I have RMM on android 9. Can someone help me. Translated into English from Spanish with Google translator. Thank you. I can't downgrade because there is no rom with binary 8 in android 8.

07-21-2020, 08:07	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. Unfortunately, we don't have solution for Android 9, besides, You will not able to downgrade phone's firmware version, it's not supported