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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 07-06-2022, 08:24   #1 (permalink)
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Smile g7102 g530h imei repair failed [Solved]


hi cotoplus team
i want to repair imei for this qualcomme models but its failed
this is log
Quote:

-----------------------------------------------------------------------------------
Work ID: 00000000019BA81A
Platform: Samsung Android
Selected port: COM8
Selected model: SM-G7102
Operation: Repair Security
Detected phone model: SM-G7102
Firmware compiled date: Tue Mar 31 16:16:49 KST 2015
PDA version: G7102XXUBOC1
CSC version: G7102OJVBOC2
SW version: G7102DDUBNH1
Build number:
Phone IMEI: 357681069619258
Phone SN: RV1G423X4EF
Android version: 4.4.2 (KOT49H)
Sales code: THR
Country: UAE
HW platform: msm8226
HW Chip: MSM8226
HW Modem: MSM8226
Warranty Void: 0
SIM 1 status: absent
Codename: ms013gxx
Reading info...
Phone was not found on the selected port!
Performed by 3.0.7.3 Software version.
-----------------------------------------------------------------------------------
Work ID: 00000000019BA9EB
Platform: Samsung Android
Selected port: COM8
Selected model: SM-G7102
Operation: Repair IMEI A
Detected phone model: SM-G7102
Firmware compiled date: Tue Mar 31 16:16:49 KST 2015
PDA version: G7102XXUBOC1
CSC version: G7102OJVBOC2
SW version: G7102DDUBNH1
Build number:
Phone IMEI: 357681069619258
Phone SN: RV1G423X4EF
Android version: 4.4.2 (KOT49H)
Sales code: THR
Country: UAE
HW platform: msm8226
HW Chip: MSM8226
HW Modem: MSM8226
Warranty Void: 0
SIM 1 status: absent
Codename: ms013gxx
Checking Root:
Phone is Rooted.
Old IMEI: 357681-06-961925-8
New IMEI: 357681-06-961925-8
Repairing IMEI A...
Write IMEI failed
Performed by 3.0.7.3 Software version.
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Old 07-06-2022, 08:41   #2 (permalink)
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Hello.

Did you perform operation correctly?

- Write firmware SM-G7102_for_Unlock_and_Repair_IMEI_4.4.2.oct from the Support Area.
- Select service IMEI from the list.
- Connect powered-on phone to PC via USB cable.
- Install necessary driver.
- Click "IMEI fix" button.
- Follow software instructions (prompts).
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Old 07-06-2022, 09:13   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Did you perform operation correctly?

- Write firmware SM-G7102_for_Unlock_and_Repair_IMEI_4.4.2.oct from the Support Area.
- Select service IMEI from the list.
- Connect powered-on phone to PC via USB cable.
- Install necessary driver.
- Click "IMEI fix" button.
- Follow software instructions (prompts).
can i write custom imei?
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Old 07-06-2022, 09:25   #4 (permalink)
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Unfortunately, no.

By the way, why did you decide to change IMEI?

What's the IMEI status right now?
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Old 07-06-2022, 09:39   #5 (permalink)
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its need diag port driver i cant find it in net
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Old 07-06-2022, 09:40   #6 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Unfortunately, no.

By the way, why did you decide to change IMEI?

What's the IMEI status right now?
its have registration problem in my coutry
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Old 07-06-2022, 10:03   #7 (permalink)
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All necessary drivers you can find on software manual.
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Old 07-06-2022, 10:24   #8 (permalink)
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Thank you cotoplus team its done.
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