samsung s4 i9500 Not register on network - GSM-Forum

sanjoychy · 08-22-2015, 15:10

this phone has Kitkat . client update the phone to 5.0.1

Baseband , imei all things are ok.
But when make dial it show not register on network.

and when i downgrade the phone then Baseband is Unknown.

please suggest me what should i do now.......

Octopus box · 08-22-2015, 15:41

Hello.

Please update phone back to Android 5.0.1 and check, whether phone's IMEI and baseband are still Unknown.

sanjoychy · 08-24-2015, 07:49

Quote:

Originally Posted by Octopus box

Hello.

Please update phone back to Android 5.0.1 and check, whether phone's IMEI and baseband are still Unknown.

when i flash then phone with
I9500XXUFNB3_I9500ODDFNB3_INU

then phone baseband and imei is unknown

PDA version: I9500XXUFNB3
CSC version: I9500ODDFNB3
SW version: Unknown
Phone IMEI: Unknown
Android version: 4.4.2 (KOT49H)

and when i try to flash with this file

Selected firmware file: i9500xxuhoc5_i9500ojvhoc2_xsg_android_5.0.1.oct
Please put the phone into Download Mode and connect USB cable.
To put GT-I9500 into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Firmware write started.
Writing BOOTLOADER section...
BOOTLOADER section has been written successfully.
Writing BOOT section...
BOOT section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing SYSTEM section...
Writing Firmware Failed

everytime it fails on 75%
then i flash the phone with

I9500XXUHOC5_I9500OJVHOC2_I9500XXUHOA7_HOME.tar.md 5
this firmware and phone is ok now

But Octopus show imei is inknown

PDA version: I9500XXUHOC5
CSC version: I9500OJVHOC2
SW version: I9500XXUHOA7
Phone IMEI: Unknown
Phone SN: RF1D45EJGGR
Android version: 5.0.1 (LRX22C)

and the phone imei show is 357138053233026
( and this imei not match with the backpart)

when i try to make call then show "Not register on Network"

Octopus box · 08-24-2015, 11:25

Please install latest Software version, fully charge phone's battery, then try to do the next:

1. Make Repair EFS.
2. Re-flash the phone.
3. Make Repair IMEI (write service IMEI from the Software list, not any IMEI).
4. Re-flash the phone again.
5. Re-start the phone, search and select network manually.
6. Post here full Software log with all of your actions and say the result.

sanjoychy · 08-25-2015, 09:15

Quote:

Originally Posted by Octopus box

Please install latest Software version, fully charge phone's battery, then try to do the next:

1. Make Repair EFS.
2. Re-flash the phone.
3. Make Repair IMEI (write service IMEI from the Software list, not any IMEI).
4. Re-flash the phone again.
5. Re-start the phone, search and select network manually.
6. Post here full Software log with all of your actions and say the result.

at 5.0.1 repair imei is possible??

Code:

Platform: Samsung Android
Selected port: COM1
Selected model: GT-I9500
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: GT-I9500
Firmware compiled date: Fri Mar 20 20:44:04 KST 2015
PDA version: I9500XXUHOC5
CSC version: I9500OJVHOC2
SW version: I9500XXUHOA7
Phone IMEI: Unknown
Phone SN: RF1D45EJGGR
Android version: 5.0.1 (LRX22C)
Reading security backup, please wait...
Can't get superuser aceess. Please, repeat opperation once againe 
and press "Allow" button on the phone every time when superuser 
dialog appears.
Can't get superuser aceess. Please, repeat opperation once againe 
and press "Allow" button on the phone every time when superuser 
dialog appears.
Can't get superuser aceess. Please, repeat opperation once againe 
and press "Allow" button on the phone every time when superuser 
dialog appears.
Can't get superuser aceess. Please, repeat opperation once againe 
and press "Allow" button on the phone every time when superuser 
dialog appears.
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-GT-I9500-Unknown25-08-2015_13-40-25-.asec file
Cheking security type...
New security type is detected
Executing exploit...
Write IMEI failed

because i flash the phone to 4.4.2 then phone base band is unknown.

Code:

Platform: Samsung Android
Selected port: COM1
Selected model: GT-I9500
Searching for a phone. Please wait...
ADB server killed.
Please, press "OK" button on the phone to allow USB debugging..
Phone found.
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Firmware compiled date: Thu Feb 13 20:33:19 KST 2014
PDA version: I9500XXUFNB3
CSC version: I9500ODDFNB3
SW version: Unknown
Phone IMEI: Unknown
Android version: 4.4.2 (KOT49H)

Octopus box · 08-25-2015, 10:39

Downgrade of phone's firmware is not recommended due to fact, that it can damage your device.

Try upgrade phone's firmware version back to Android 5.0.1 to restore phone's modem part.

sanjoychy · 08-25-2015, 14:02

Quote:

Originally Posted by Octopus box

Downgrade of phone's firmware is not recommended due to fact, that it can damage your device.

Try upgrade phone's firmware version back to Android 5.0.1 to restore phone's modem part.

thanks for reply.

i update the phone with this ver

I9500XXUHOC5_I9500OJVHOC2_I9500XXUHOA7_HOME.oct

and phone base band is OK.

please suggest me what modem file is suitable for my phone

sanjoychy · 08-31-2015, 08:10

at last i downgrade the phone to 4.4.2

Baseband and Imei is ok.
Now first i make repair Efs
then flash
then Repair imei and network

But when i repair network after then Baseband is going to Unkonwn.

any suggestion please

Octopus box · 08-31-2015, 08:41

Please, post here full software log of performed operations.

sanjoychy · 08-31-2015, 11:00

Quote:

Originally Posted by Octopus box

Please, post here full software log of performed operations.

First i get phone info

Code:

Platform: Samsung Android
Selected port: COM1
Selected model: GT-I9500
Searching for a phone. Please wait...
ADB server killed.
Please, press "OK" button on the phone to allow USB debugging..
Phone found.
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Firmware compiled date: Tue Oct 28 00:38:58 KST 2014
PDA version: I9500UBUGNJCSC version: I9500UUBGNJ1
SW version: I9500UBUGNJ1
Phone IMEI: 357512057407424
Phone SN: 00000000000
Android version: 4.4.2 (KOT49H)

then i make repair Efs and flash the phone

Code:

Selected port: COM1
Selected model: GT-I9500
To put GT-I9500 into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Repairing EFS...
Searching for a phone. Please wait...
Phone found.
EFS Repair successfully

Selected firmware file: I9500UBUGNJ1_I9500UUBGNJ1_I9500UBUGNJ1_HOME.oct
Please put the phone into Download Mode and connect USB cable.
To put GT-I9500 into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on 
Firmware write started.
Writing BOOTLOADER section...
BOOTLOADER section has been written successfully.
Writing PARAM section...
PARAM section has been written successfully.
Writing BOOT section...
BOOT section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing SYSTEM section...
SYSTEM section has been written successfully.
Writing RADIO section...
RADIO section has been written successfully.
Writing CACHE section...
CACHE section has been written successfully.
Writing HIDDEN section...
HIDDEN section has been written successfully.
Firmware writing successfully completed.

After then i try to make repair imei without Root
But its fail then i root the phone with Chimera Tool

Code:

Chimera Mobile Phone Utility version: 7.52.1122 @ 2015-08-31

[Rooting phone started]

Rooting by generic root method 2...
Rooting in progress. Be patient! Do NOT disconnect the phone!
Root method failed.

Checking custom root image...
Checking image.
Downloading custom root image. Be patient! Do NOT disconnect the phone!
Checking image.
Present.

Rooting by custom image based root method...

Flashing firmware...
Switching to download mode.
Waiting for download mode.
Connecting.
Reading PIT.
Flashing recovery.img.
Flashing cache.img.
Restarting phone.
Waiting for ADB connection. Be patient! Do NOT disconnect the phone!

Checking root state...
Rooted.

Finished successfully.
Finished at local time: [08.31.15 15:33:08]
WorkID: 6726209

then Try to make repair Imei and its done successfully
But after completing Job Phone Baseband Show Unkonwn.
Then i flash the phone again

and imei show 044... and Country Lock

Code:

Platform: Samsung Android
Selected port: COM4
Selected model: GT-I9500
ADB server killed.
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: GT-I9500
Firmware compiled date: Tue Oct 28 00:38:58 KST 2014
PDA version: I9500UBUGNJ1
CSC version: I9500UUBGNJ1
SW version: I9500UBUGNJ1
Phone IMEI: 004999010640000
Phone SN: RF1D45EJGGR
Android version: 4.4.2 (KOT49H)
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\Security-GT-I9500-Unknown31-08-2015_15-34-17-.asec file
Cheking security type...
New security type is detected
Executing exploit...
Exploit has been executed successfully
Old IMEI: 004999-01-064000-0
New IMEI: 352993-05-004470-0
Repairing IMEI ...
Repairing network. Please wait, this can take some time...
Network is successfully repaired
Phone will restart now. Please don't disconnect cable!
IMEI successfully repaired.
To finish the operation, please restart the phone via phone's menu.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: GT-I9500
Searching for a phone. Please wait...
Can't kill external ADB references. Please, close all programs that use ADB server.
Please, press "OK" button on the phone to allow USB debugging..
Phone found.
Can't kill external ADB references. Please, close all programs that use ADB server.
Proper android device not found. Make shure that "USB debug" option on the device is turned on.
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM4
Searching for a phone. Please wait...
Can't kill external ADB references. Please, close all programs that use ADB server.
Phone connection failed
Selected firmware file: I9500UBUGNJ1_I9500UUBGNJ1_I9500UBUGNJ1_HOME.oct
Please put the phone into Download Mode and connect USB cable.
To put GT-I9500 into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Firmware write started.
Writing BOOTLOADER section...
BOOTLOADER section has been written successfully.
Writing PARAM section...
PARAM section has been written successfully.
Writing BOOT section...
BOOT section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing SYSTEM section...
SYSTEM section has been written successfully.
Writing RADIO section...
RADIO section has been written successfully.
Writing CACHE section...
CACHE section has been written successfully.
Writing HIDDEN section...
HIDDEN section has been written successfully.
Firmware writing successfully completed.

-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: GT-I9500
Searching for a phone. Please wait...
Can't kill external ADB references. Please, close all programs that use ADB server.
Please, press "OK" button on the phone to allow USB debugging..
Phone found.
Can't kill external ADB references. Please, close all programs that use ADB server.
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Firmware compiled date: Tue Oct 28 00:38:58 KST 2014
PDA version: I9500UBUGNJ1
CSC version: I9500UUBGNJ1
SW version: I9500UBUGNJ1
Phone IMEI: 004999010640000
Phone SN: RF1D45EJGGR
Android version: 4.4.2 (KOT49H)

trying to unlock without root but its fail

Code:

Platform: Samsung Android
Selected port: COM4
Selected model: GT-I9500
Can't kill external ADB references. Please, close all programs that use 
ADB server.
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: GT-I9500
Firmware compiled date: Tue Oct 28 00:38:58 KST 2014
PDA version: I9500UBUGNJ1
CSC version: I9500UUBGNJ1
SW version: I9500UBUGNJ1
Phone IMEI: 004999010640000
Phone SN: RF1D45EJGGR
Android version: 4.4.2 (KOT49H)
Reading security backup, please wait...
Can't get superuser aceess. Please, repeat opperation once againe 
and press "Allow" button on the phone every time when superuser 
dialog appears.
Phone unlocking failed

Octopus box · 08-31-2015, 12:04

Please, re-flash the phone with 5.0.1 Android version and try to "Unlock" the phone again, post here result.

sanjoychy · 08-31-2015, 13:19

Quote:

Originally Posted by Octopus box

Please, re-flash the phone with 5.0.1 Android version and try to "Unlock" the phone again, post here result.

Please chq

Code:

Selected firmware file: I9500XXUHOC5_I9500OJVHOC2_I9500XXUHOA7_HOME.oct
Selected firmware file: I9500XXUHOC5_I9500OJVHOC2_I9500XXUHOA7_HOME.oct
Please put the phone into Download Mode and connect USB cable.
To put GT-I9500 into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Firmware write started.
Writing BOOTLOADER section...
BOOTLOADER section has been written successfully.
Writing BOOT section...
BOOT section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing SYSTEM section...
SYSTEM section has been written successfully.
Writing RADIO section...
RADIO section has been written successfully.
Writing CACHE section...
CACHE section has been written successfully.
Writing HIDDEN section...
HIDDEN section has been written successfully.
Firmware writing successfully completed.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: GT-I9500
Searching for a phone. Please wait...
ADB server killed.
Please, press "OK" button on the phone to allow USB debugging..
Phone found.
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Firmware compiled date: Fri Mar 20 20:44:04 KST 2015
PDA version: I9500XXUHOC5
CSC version: I9500OJVHOC2
SW version: I9500XXUHOA7
Phone IMEI: Unknown
Phone SN: RF1D45EJGGR
Android version: 5.0.1 (LRX22C)
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: GT-I9500
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: GT-I9500
Firmware compiled date: Fri Mar 20 20:44:04 KST 2015
PDA version: I9500XXUHOC5
CSC version: I9500OJVHOC2
SW version: I9500XXUHOA7
Phone IMEI: Unknown
Phone SN: RF1D45EJGGR
Android version: 5.0.1 (LRX22C)
Reading security backup, please wait...
Can't get superuser aceess. Please, repeat opperation once againe and press "Allow" button on the phone every time when superuser dialog appears.
Phone unlocking failed

Octopus box · 08-31-2015, 13:36

Please, root your phone manually and repeat "Unlock" operation.

sanjoychy · 09-15-2015, 14:37

Quote:

Originally Posted by Octopus box

Please, root your phone manually and repeat "Unlock" operation.

i root the phone manually and do unlock
and after unlock baseband is unknown

and make flash then

everything is Ok and
it shows emergency calls only.

i try to select network manually. and select network
but on screen show :
No Service
Selected Network (Robi) not available.

Suggest something please.....

Octopus box · 09-15-2015, 15:03

What is the status of IMEI Certi in *#0011# menu?

08-22-2015, 15:10	#1 (permalink)
sanjoychy No Life Poster Join Date: Sep 2005 Location: Bangladesh Age: 42 Posts: 833 Member: 180833 Status: Offline Sonork: 100.1578281 Thanks Meter: 217	samsung s4 i9500 Not register on network this phone has Kitkat . client update the phone to 5.0.1 Baseband , imei all things are ok. But when make dial it show not register on network. and when i downgrade the phone then Baseband is Unknown. please suggest me what should i do now.......

08-31-2015, 12:04	#11 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Please, re-flash the phone with 5.0.1 Android version and try to "Unlock" the phone again, post here result. Last edited by Octopus box; 08-31-2015 at 13:10.

08-22-2015, 15:41	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Hello. Please update phone back to Android 5.0.1 and check, whether phone's IMEI and baseband are still Unknown.

08-24-2015, 11:25	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Please install latest Software version, fully charge phone's battery, then try to do the next: 1. Make Repair EFS. 2. Re-flash the phone. 3. Make Repair IMEI (write service IMEI from the Software list, not any IMEI). 4. Re-flash the phone again. 5. Re-start the phone, search and select network manually. 6. Post here full Software log with all of your actions and say the result.

08-25-2015, 10:39	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Downgrade of phone's firmware is not recommended due to fact, that it can damage your device. Try upgrade phone's firmware version back to Android 5.0.1 to restore phone's modem part.

08-31-2015, 08:10	#8 (permalink)
sanjoychy No Life Poster Join Date: Sep 2005 Location: Bangladesh Age: 42 Posts: 833 Member: 180833 Status: Offline Sonork: 100.1578281 Thanks Meter: 217	at last i downgrade the phone to 4.4.2 Baseband and Imei is ok. Now first i make repair Efs then flash then Repair imei and network But when i repair network after then Baseband is going to Unkonwn. any suggestion please

08-31-2015, 08:41	#9 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Please, post here full software log of performed operations.

08-31-2015, 13:36	#13 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Please, root your phone manually and repeat "Unlock" operation.

09-15-2015, 15:03	#15 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	What is the status of IMEI Certi in *#0011# menu?