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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 06-24-2020, 16:54   #1 (permalink)
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Sansung g988uoyn1atcu unlock failed [Answered]


Hello any solution for this error already taking 400 credit and status is complate ?

PDA version: G988USQU1ATCU
CSC version: G988UOYN1ATCU
SW version: G988USQU1ATCU
Build number: 15513143
Phone SN: R3CN40DR82N
Android version: 10 (QP1A.190711.020)
Sales code: XAA
Country: USA
HW platform: kona
HW Chip: unknown
HW Modem: SDX55M
Security patch level: 2020-04-01
Warranty Void: 0
SIM 1 status: absent
Codename: z3qsqw
Searching for USB diagnostic port...OK
Attention: The Unlock process may take up to 10 minutes, in some cases period of waiting may be extended up to 48 hours!
Connecting to server...OK
Checking smart card...OK
Username: 2zXXXXXXX
Authorizing...OK
Checking balance...OK
Your balance: 280 credits.
Checking operation...OK
Initializing exploit...OK
Preparing phone..OK
Checking security...OK
Getting crypted data from server...OK
Searching for USB diagnostic port...OK
Reading QCN:
Send SPC...OK
Reading mobile property...OK
Reading feature mask...OK
Reading roaming list 0...OK
Reading NV items...OK
Reading NV SIM1 items...OK
Reading NV SIM2 items...OK
Reading NV items...OK
Reading EFS...OK
Reading provisioning items...OK
Reading QCN done!
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\QCN-SM-G988U-24-06-2020_15-22-54.qcn file
Restoring EFS...OK
Bypassing security 1...OK
Bypassing security 2...OK
Reseting MSL...OK
Bypassing security 3...failed
Phone unlocking failed
Performed by 2.9.5.1 Software version.
 
Old 06-25-2020, 08:03   #2 (permalink)
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Hello.

Please, re-run Software and accept latest bug fix, after repeat operation again, then post here full Software log
 
Old 06-25-2020, 11:52   #3 (permalink)
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unlocked done but when i insert sim no simcard network not working ?

--------------------------------------------------------------
Platform: Samsung Android
Selected port: COM68
Selected model: SM-G988U
Operation: Unlock
Detected phone model: SM-G988U
Firmware compiled date: Fri Mar 27 21:12:59 KST 2020
PDA version: G988USQU1ATCU
CSC version: G988UOYN1ATCU
SW version: G988USQU1ATCU
Build number: 15513143
Phone SN: R3CN40DR82N
Android version: 10 (QP1A.190711.020)
Sales code: XAA
Country: USA
HW platform: kona
HW Chip: unknown
HW Modem: SDX55M
Security patch level: 2020-04-01
Warranty Void: 0
SIM 1 status: absent
Codename: z3qsqw
Attention: The Unlock process may take up to 10 minutes, in some cases period of waiting may be extended up to 48 hours!
Connecting to server...OK
Checking smart card...OK
Username: 2zad9Pq0sd
Authorizing...OK
Checking balance...OK
Your balance: 280 credits.
Checking operation...OK
Initializing exploit...OK
Preparing phone..OK
Checking modem type...Need to update
Connecting to server...
Connecting to server...Ok!
Checking resource files...
EConvertError: ''$?
Please report to support this error
Resource files already downloaded.
Phone will restart now. Please don't disconnect cable!
Rebooting phone...OK
Connecting to device in Download Mode...OK
Writing Modem section...OK
Rebooting phone...OK
Searching for ADB device...OK
Initializing exploit...OK
Getting crypted data from server...OK
Preparing phone..OK
Reseting MSL...OK
Bypassing security 1...OK
Reseting MSL...OK
Bypassing security 2...OK
Unlocking phone...OK
Rebooting phone...OK
Phone is successfully unlocked
Performed by 2.9.5.2 Software version.
 
Old 06-25-2020, 12:15   #4 (permalink)
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Please, write QCN backup, check whether network are appear, if problem will still remain, try to reflash your device with firmware which hase lover security patch level then "Security patch level: 2020-04-01" then repeat Unlock operation again and give us a result
 
Old 06-25-2020, 19:11   #5 (permalink)
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I DID WHAT I HAVE TO STILL NO NETWORK


Platform: Samsung Android
Selected port: COM84
Selected model: SM-G988U
Operation: Write QCN
Reading info...
Mode: Normal
Firmware compiled date: Feb 07 2020
Firmware compiled time: 14:00:00
Firmware released date: Mar 12 2020
Firmware released time: 03:35:32
SW Version: MPSS.HI.1.0.1.c7-00411-SDX55_RMTEFS_PACK-1
Send SPC...
SPC send successfully
Writing QCN...
Writing NV items...
NV items write successfully
Writing NV SIM1 items...
NV SIM1 items write successfully
Writing NV SIM2 items...
NV SIM2 items write successfully
Wrting EFS...
EFS write successfully
Writing provisioning items...
Provisioning items write successfully.
Writing QCN done
QCN write successfully
Please, restart the phone to apply changes
Performed by 2.9.5.2 Software version.
 
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