Octoplus card not found [Answered] - GSM-Forum

Normang · 07-05-2022, 06:38

Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 0001XXXX
The card is not valid card.
Found 0 cards.
Please, check if the cards are inserted and all software that are working with the cards are closed

Please reset my card

Octopus support · 07-05-2022, 06:57

Hello

Please, clean all contacts, insert card in another card reader.

Then, try to perform update operation once again.

Normang · 07-05-2022, 07:03

Quote:

Originally Posted by Octopus support

Hello

Please, clean all contacts, insert card in another card reader.

Then, try to perform update operation once again.

That was the first thing I did. Last time you reset my card remotely when it did the same thing. And it worked after I update the card with the LG updater.

Octopus support · 07-05-2022, 08:12

Please, check your PM

07-05-2022, 06:38	#1 (permalink)
Normang Freak Poster Join Date: Jun 2004 Location: Swakopmund, Namibia, Africa Age: 51 Posts: 186 Member: 70374 Status: Offline Thanks Meter: 19	Octoplus card not found [Answered] Searching for server... Server greeting: "Card updates server v.2.2" Searching installed cards... Found card with s/n 0001XXXX The card is not valid card. Found 0 cards. Please, check if the cards are inserted and all software that are working with the cards are closed Please reset my card

07-05-2022, 06:57	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,152 Member: 2891705 Status: Offline Thanks Meter: 2,138	Hello Please, clean all contacts, insert card in another card reader. Then, try to perform update operation once again.

07-05-2022, 08:12	#4 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,152 Member: 2891705 Status: Offline Thanks Meter: 2,138	Please, check your PM