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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 05-16-2018, 15:25   #1 (permalink)
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SM-G570Y unlocking problem [Answered]


Welcome to Octoplus Box Samsung software version 2.6.7
-----------------------------------------------------------------------------------
To connect SM-G570Y phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM21
Selected model: SM-G570Y
Operation: Unlock
Can't kill external ADB references. Please, close all programs that use
ADB server.
Detected phone model: SM-G570Y
Firmware compiled date: Wed Oct 11 18:55:12 KST 2017
PDA version: G570YDXU1BQJ1
CSC version: G570Y2DX1BQJ1
SW version: G570YDXU1BQJ1
Phone SN: R28J23PNH0R
Android version: 7.0 (NRD90M)
Sales code: 2DX
Country: New Zealand
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2017-08-01
SIM 1 status: ready
Codename: on5xeltedx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-G570Y-R28J23PNH0R-16-05-2018_19-08-
52-.asec file
Connecting to modem port...
Found phone on COM52
Reading data from phone...
Could not read data from modem port, trying with exploit..
Initializing exploit...
Phone will restart now. Please don't disconnect cable!
Searching for a phone. Please wait...
Can't kill external ADB references. Please, close all programs that use
ADB server.
Phone found.
Executing exploit...
Phone unlocking failed
Performed by 2.6.7 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM52
Selected model: SM-G570Y
Operation: Write security
Operation was canceled
Writing security was canceled.
Performed by 2.6.7 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM52
Selected model: SM-G570Y
Operation: Write EFS
Operation was canceled
Writing EFS was canceled.
Performed by 2.6.7 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM52
Selected model: SM-G570Y
Operation: Write security
Detected phone model: SM-G570Y
Firmware compiled date: Wed Oct 11 18:55:12 KST 2017
PDA version: G570YDXU1BQJ1
CSC version: G570Y2DX1BQJ1
SW version: unknown
Phone SN: R28J23PNH0R
Android version: 7.0 (NRD90M)
Sales code: 2DX
Country: New Zealand
HW platform: exynos5
HW Chip: exynos7570
HW Modem: unknown
Security patch level: 2017-08-01
SIM 1 status: not ready
Codename: on5xeltedx
Checking Root:
Phone is Rooted.
Writing security backup, please wait...
Phone will restart now. Please don't disconnect cable!
Security write successfully.
Performed by 2.6.7 Software version.

no imei and no network

Last edited by Octopus box; 05-16-2018 at 15:36.
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Old 05-16-2018, 15:30   #2 (permalink)
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try to write orginal nv
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Old 05-16-2018, 15:35   #3 (permalink)
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Hello.

Do the following:

1. Install the latest Software version (https://octoplusbox.com/en/download/software/).
2. Remove SIM card from the device.
3. Write the first Security backup "Security-SM-G570Y-R28J23PNH0R-16-05-2018_19-0852-.asec" back into the phone (baseband and IMEI should return).
4. Perform the "Unlock" operation.
5. Post here full Software log with all of these operations.
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