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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 05-14-2022, 12:26   #1 (permalink)
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SM-G930W8 Unlock Question [Answered]

unlock G930W8 error

To connect SM-G930W8 phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3. Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
Work ID: 0000000001C1CAEB
Platform: Samsung Android
Selected port: COM16
Selected model: SM-G930W8
Operation: Unlock
Detected phone model: SM-G930W8
Firmware compiled date: Wed Feb 12 14:07:43 KST 2020
PDA version: G930W8VLS7CTB2
CSC version: G930W8OYA7CTB2
SW version: G930W8VLS7CTB2
Build number: QB15083256
Phone SN: R58J21QLYKD
Android version: 8.0.0 (R16NW)
Sales code: VTR
Country: CANADA
HW platform: exynos5
HW Chip: exynos8890
HW Modem: SHANNON335
Security patch level: 2020-02-01
Warranty Void: 1
SIM 1 status: absent
Codename: heroltebmc
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-G930W8-R58J21QLYKD-14-05-2022_12-20-52-.asec file
Connecting to modem port...
Found phone on COM57
Reading data from phone...
Could not read data from modem port, trying with exploit..
Initializing exploit...
Executing exploit...
Executing exploit failed
Phone unlocking failed
Performed by Software version.
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Old 05-14-2022, 16:24   #2 (permalink)
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Please download and install software version 3.0.7 from the Support Area (Path: /SOFTWARE/Octoplus Samsung/RELEASE SOFTWARE/setup_3.0.7.exe)

Then repeat Unlock operation once again and post here results. We'll check it.
To enter Support Area, press "Go to support" button on "Support & options" tab of the Software
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