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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 07-25-2020, 01:27   #1 (permalink)
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g930p u11 unlock error [Answered]


hi help

-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G930P
Operation: Unlock
Detected phone model: SM-G930P
Firmware compiled date: Wed Jan 8 19:43:46 KST 2020
PDA version: G930PVPSBCTA1
CSC version: G930PSPTBCTA1
SW version: G930PVPSBCTA1
Build number: 14832510
Phone SN: 00000000000
Android version: 8.0.0 (R16NW)
Sales code: SPR
Country: USA
HW platform: msm8996
HW Chip: MSM8996
HW Modem: MSM8996
Security patch level: 2019-12-01
Warranty Void: 0
SIM 1 status: ready
Codename: heroqltespr
Connecting to server...OK
Checking smart card...OK
Username:
Authorizing...OK
Checking balance...OK
Your balance:
Checking operation...OK
Initializing exploit...OK
Sending device information...OK
Searching for USB diagnostic port...OK
Preparing device for Uplode Mode...failed
Phone unlocking failed
Performed by 2.9.6.2 Software version.






phone uploade mode fail, i flash modem combination g930a and same error
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Old 07-25-2020, 08:36   #2 (permalink)
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Hello.

Please take out SIM card from phone and repeat Unlock operation once again, post here results.

Quote:
SIM 1 status: ready
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Old 07-25-2020, 15:53   #3 (permalink)
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Flash full combination G930PVPSBCTA1 then unlock
after unlock flash full firmware.
very easy...
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Old 07-26-2020, 05:04   #4 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

Please take out SIM card from phone and repeat Unlock operation once again, post here results.



----------
Platform: Samsung Android
Selected port: COM6
Selected model: SM-G930P
Operation: Unlock
Please, press "OK" button on the phone to allow USB debugging.
Proper android device not found. Make sure that "USB debug" option on
the device is turned on.
Phone unlocking failed
Performed by 2.9.6.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM6
Selected model: SM-G930P
Operation: Unlock
Detected phone model: SM-G930P
Firmware compiled date: Wed Jan 8 19:43:46 KST 2020
PDA version: G930PVPSBCTA1
CSC version: G930PSPTBCTA1
SW version: G930AUCUBATA1
Build number:
Phone SN: 00000000000
Android version: 8.0.0 (R16NW)
Sales code: SPR
Country: USA
HW platform: msm8996
HW Chip: MSM8996
HW Modem: MSM8996
Security patch level: 2019-12-01
Warranty Void: 0
SIM 1 status: absent
Codename: heroqltespr
Connecting to server...OK
Checking smart card...OK
Username: oct_YWRygws
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
Checking operation...OK
Initializing exploit...OK
Sending device information...OK
Searching for USB diagnostic port...OK
Preparing device for Uplode Mode...failed
Phone unlocking failed
Performed by 2.9.6.2 Software version.







modem combination not upload mode, and modem g930p equal
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Old 07-27-2020, 08:21   #5 (permalink)
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Looks like your security patch isn't supported
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