SM-J330FN read codes question [Answered]

[ten_sev]

I lost the credit I unlocked with octopus but it doesn't give me the code and I lost my credit
WARN : 09/11/2020 17:29:16 > Connecting to server ..
INFO : 09/11/2020 17:29:16 > Username: severin
INFO : 09/11/2020 17:29:26 > Connect to server successfull.
INFO : 09/11/2020 17:29:26 > Checking smart card...
INFO : 09/11/2020 17:29:46 > Checking operation...
INFO : 09/11/2020 17:29:49 > OK
INFO : 09/11/2020 17:29:52 > Your balance: 50 credits.
INFO : 09/11/2020 17:29:54 > -----------------------------------------------------------------------------------
INFO : 09/11/2020 17:29:54 > Checking Root:
INFO : 09/11/2020 17:29:56 > Phone is not Rooted.
INFO : 09/11/2020 17:29:56 > Rebooting phone
INFO : 09/11/2020 17:30:00 > Searching for a phone. Please wait...
INFO : 09/11/2020 17:31:01 > OK
INFO : 09/11/2020 17:31:06 > Reading codes...
INFO : 09/11/2020 17:35:44 > Performed by 3.0.0.4 Software version.
INFO : 09/11/2020 17:35:48 > -----------------------------------------------------------------------------------
INFO : 09/11/2020 17:35:51 > Work ID: 000000000017C615
INFO : 09/11/2020 17:35:53 > Platform: Samsung Android
INFO : 09/11/2020 17:35:53 > Selected port: COM5
INFO : 09/11/2020 17:35:53 > Selected model: SM-J330FN
INFO : 09/11/2020 17:35:53 > Performed by 3.0.0.4 Software version.
INFO : 09/11/2020 17:35:56 > -----------------------------------------------------------------------------------
INFO : 09/11/2020 17:35:56 > Connecting to server...
INFO : 09/11/2020 17:35:59 > Username: severin
INFO : 09/11/2020 17:35:59 > Authorizing...
INFO : 09/11/2020 17:36:04 > Checking balance...
WARN : 09/11/2020 17:36:08 > Your balance: 0 credits.
INFO : 09/11/2020 17:36:08 > Performed by 3.0.0.4 Software version.

[ten_sev]

INFO : 09/11/2020 17:29:09 > Work ID: 000000000017C4B7
INFO : 09/11/2020 17:29:10 > Platform: Samsung Android
INFO : 09/11/2020 17:29:10 > Selected port: COM5
INFO : 09/11/2020 17:29:10 > Selected model: SM-J330FN
INFO : 09/11/2020 17:29:10 > Operation: Read Codes - Via ADB
WARN : 09/11/2020 17:29:11 > Please, press "OK" button on the phone to allow USB debugging.
INFO : 09/11/2020 17:29:15 > Detected phone model: SM-J330FN
INFO : 09/11/2020 17:29:15 > Firmware compiled date: Wed Jul 24 15:37:30 KST 2019
INFO : 09/11/2020 17:29:15 > PDA version: J330FNXXU3CSG7
INFO : 09/11/2020 17:29:15 > CSC version: J330FNVFG3CSH1
INFO : 09/11/2020 17:29:15 > SW version: J330FNXXU3CSG7
INFO : 09/11/2020 17:29:15 > Build number: QB13399947
INFO : 09/11/2020 17:29:15 > Phone SN: R58JA5APA9K
INFO : 09/11/2020 17:29:16 > Android version: 9 (PPR1.180610.011)
INFO : 09/11/2020 17:29:16 > Sales code: VOD
INFO : 09/11/2020 17:29:16 > Country: UK
INFO : 09/11/2020 17:29:16 > HW platform: exynos5
INFO : 09/11/2020 17:29:16 > HW Chip: unknown
INFO : 09/11/2020 17:29:16 > HW Modem: SHANNON305
INFO : 09/11/2020 17:29:16 > Security patch level: 2019-07-01
INFO : 09/11/2020 17:29:16 > Warranty Void: 0
INFO : 09/11/2020 17:29:16 > SIM 1 status: absent
INFO : 09/11/2020 17:29:16 > Codename: j3y17ltexx
INFO : 09/11/2020 17:29:16 > -----------------------------------------------------------------------------------
WARN : 09/11/2020 17:29:16 > Connecting to server ..
INFO : 09/11/2020 17:29:16 > Username: severin
INFO : 09/11/2020 17:29:26 > Connect to server successfull.
INFO : 09/11/2020 17:29:26 > Checking smart card...
INFO : 09/11/2020 17:29:46 > Checking operation...
INFO : 09/11/2020 17:29:49 > OK
INFO : 09/11/2020 17:29:52 > Your balance: 50 credits.
INFO : 09/11/2020 17:29:54 > -----------------------------------------------------------------------------------
INFO : 09/11/2020 17:29:54 > Checking Root:
INFO : 09/11/2020 17:29:56 > Phone is not Rooted.
INFO : 09/11/2020 17:29:56 > Rebooting phone
INFO : 09/11/2020 17:30:00 > Searching for a phone. Please wait...
INFO : 09/11/2020 17:31:01 > OK
INFO : 09/11/2020 17:31:06 > Reading codes...
INFO : 09/11/2020 17:35:44 > Performed by 3.0.0.4 Software version.
INFO : 09/11/2020 17:35:48 > ------------------------------------------

[Octopus support]

Hello.

We added you one more attempt, please repeat Read codes operation once again, post here results.