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03-07-2019, 10:40
| #1 (permalink) |
| Freak Poster  Join Date: Oct 2014
Posts: 455
Member: 2270810 Status: Offline Sonork: 1659478 Thanks Meter: 151 | SM-J810G Read Codes failed [Answered] Selected port: COM1 Selected model: SM-J810G Operation: Read Codes "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported! Make sure device requests to enter unlock code and only then perform “Read Codes” operation!" Continue? Searching for a phone. Please wait... Detected phone model: SM-J810G Firmware compiled date: Wed Nov 28 00:08:58 KST 2018 PDA version: J810GDDU2ARK4 CSC version: J810GODM2ARK3 SW version: J810GDDU2ARK2 Phone SN: RZ8KC13EDNX Android version: 8.0.0 (R16NW) Sales code: INS Country: India HW platform: msm8953 HW Chip: SDM450 HW Modem: SDM450 Security patch level: 2018-12-01 Warranty Void: 0 SIM 1 status: absent SIM 2 status: absent Codename: j8y18ltedd ----------------------------------------------------------------------------------- Connecting to server .. Username: Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: ----------------------------------------------------------------------------------- Rebooting phone in Upload Mode... Searching for a phone. Please wait...OK Reading data...OK Detecting security type...(1) Searching for signatures... error 0x0003 Reboot phone and try once again! Read codes failed Performed by 2.7.7.5 Software version. |
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03-07-2019, 11:02
| #2 (permalink) |
| Product Supporter   Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,813
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407 | Hello. Please try to re-flash the phone with another firmware version and repeat the Read codes operation again, post here results. |
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03-07-2019, 11:54
| #3 (permalink) |
| Freak Poster Join Date: Oct 2014
Posts: 455
Member: 2270810 Status: Offline Sonork: 1659478 Thanks Meter: 151 | Same error Platform: Samsung Android Selected port: COM1 Selected model: SM-J810G Operation: Read Codes "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported! Make sure device requests to enter unlock code and only then perform “Read Codes” operation!" Continue? Searching for a phone. Please wait... Please, press "OK" button on the phone to allow USB debugging. Detected phone model: SM-J810G Firmware compiled date: Mon Dec 10 18:33:11 KST 2018 PDA version: J810GDDU2ARL2 CSC version: J810GODM2ARK3 SW version: J810GDDU2ARL2 Phone SN: RZ8KC13EDNX Android version: 8.0.0 (R16NW) Sales code: INS Country: India HW platform: msm8953 HW Chip: SDM450 HW Modem: SDM450 Security patch level: 2018-12-01 Warranty Void: 0 SIM 1 status: absent SIM 2 status: absent Codename: j8y18ltedd ----------------------------------------------------------------------------------- Connecting to server .. Username: Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: ----------------------------------------------------------------------------------- Rebooting phone Searching for a phone. Please wait...OK Rebooting phone Searching for a phone. Please wait...OK Rebooting phone in Upload Mode... Searching for a phone. Please wait...OK Reading data...OK Detecting security type...(1) Searching for signatures... error 0x0003 Reboot phone and try once again! Read codes failed Performed by 2.7.7.5 Software version. |
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03-07-2019, 15:08
| #4 (permalink) |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,813
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407 | Most likely your device has latest Security patch level: 2018-12-01, unfortunately, we don't have solution |
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| The Following User Says Thank You to Octopus box For This Useful Post: |
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03-30-2019, 11:55
| #7 (permalink) |
| Freak Poster Join Date: Oct 2014
Posts: 455
Member: 2270810 Status: Offline Sonork: 1659478 Thanks Meter: 151 | Platform: Samsung Android Selected port: COM1 Selected model: SM-J810G Operation: Read Codes "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported! Make sure device requests to enter unlock code and only then perform “Read Codes” operation!" Continue? Searching for a phone. Please wait... Please, press "OK" button on the phone to allow USB debugging. Detected phone model: SM-J810G Firmware compiled date: Tue Oct 16 22:16:32 KST 2018 PDA version: J810GDDU2ARJ4 CSC version: J810GODM2ARK1 SW version: J810GDDU2ARJ5 Phone SN: RZ8KC13EDNX Android version: 8.0.0 (R16NW) Sales code: INS Country: India HW platform: msm8953 HW Chip: SDM450 HW Modem: SDM450 Security patch level: 2018-10-01 Warranty Void: 0 SIM 1 status: absent SIM 2 status: absent Codename: j8y18ltedd ----------------------------------------------------------------------------------- Connecting to server .. Username: adnank9005 Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: 160 credits. ----------------------------------------------------------------------------------- Rebooting phone Searching for a phone. Please wait...OK Rebooting phone Searching for a phone. Please wait...OK Rebooting phone in Upload Mode... Searching for a phone. Please wait...OK Reading data...OK Detecting security type...(1) Searching for signatures... error 0x0003 Reboot phone and try once again! Read codes failed Performed by 2.7.9 Software version. |
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03-30-2019, 13:10
| #8 (permalink) |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,813
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407 | Most likely the problem in your phone's security (damaged/ modificated). Unfortunately, we don't have any other solution for your device. |
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08-19-2019, 17:04
| #9 (permalink) |
| Junior Member Join Date: Jan 2014
Posts: 20
Member: 2118632 Status: Offline Thanks Meter: 5 | Welcome to Octoplus Box Samsung software version 2.8.1 ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-J810G Operation: Read Codes "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported! Make sure device requests to enter unlock code and only then perform “Read Codes” operation!" Continue? Searching for a phone. Please wait... Please, press "OK" button on the phone to allow USB debugging. Detected phone model: SM-J810G Firmware compiled date: Wed Nov 28 00:08:58 KST 2018 PDA version: J810GDDU2ARK4 CSC version: J810GODM2ARK3 SW version: J810GDDU2ARK2 Phone SN: RZ8M21K21ZM Android version: 8.0.0 (R16NW) Sales code: INS Country: India HW platform: msm8953 HW Chip: SDM450 HW Modem: SDM450 Security patch level: 2018-12-01 Warranty Void: 0 SIM 1 status: absent SIM 2 status: absent Codename: j8y18ltedd ----------------------------------------------------------------------------------- Connecting to server .. Username: w36qyjl Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: 100 credits. ----------------------------------------------------------------------------------- Rebooting phone Searching for a phone. Please wait...OK Rebooting phone Searching for a phone. Please wait...OK Rebooting phone in Upload Mode... Searching for a phone. Please wait...OK Reading data...OK Detecting security type...(1) Searching for signatures... error 0x0003 Reboot phone and try once again! Read codes failed hello octoplus team,the phone im testing is brand new,there is just no way that the security is damaged somehow,are u guys working on a solution |
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08-20-2019, 06:53
| #10 (permalink) |
| Product Supporter  Join Date: Jan 2019 Location: USA, New York
Posts: 10,153
Member: 2891705 Status: Offline Thanks Meter: 2,138 | @Scooter_Ward Hello. Please try to re-flash the phone with another firmware version and repeat the Read codes operation again, post here results. |
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08-20-2019, 16:53
| #11 (permalink) |
| Junior Member Join Date: Jan 2014
Posts: 20
Member: 2118632 Status: Offline Thanks Meter: 5 | ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-J810G Operation: Read Codes "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported! Make sure device requests to enter unlock code and only then perform “Read Codes” operation!" Continue? Searching for a phone. Please wait... Detected phone model: SM-J810G Firmware compiled date: Tue Oct 16 22:16:32 KST 2018 PDA version: J810GDDU2ARJ4 CSC version: J810GODM2ARK1 SW version: J810GDDU2ARJ5 Phone SN: RZ8M21K21ZM Android version: 8.0.0 (R16NW) Sales code: INS Country: India HW platform: msm8953 HW Chip: SDM450 HW Modem: SDM450 Security patch level: 2018-10-01 Warranty Void: 0 SIM 1 status: absent SIM 2 status: absent Codename: j8y18ltedd ----------------------------------------------------------------------------------- Connecting to server .. Username: w36qyjl Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: 100 credits. ----------------------------------------------------------------------------------- Rebooting phone in Upload Mode... Searching for a phone. Please wait...OK Reading data...OK Detecting security type...(1) Searching for signatures... error 0x0003 Reboot phone and try once again! Read codes failed Performed by 2.8.1 Software version. downgraded to a lower version security,still not working |
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08-21-2019, 07:22
| #12 (permalink) |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,813
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407 | Please, download and install the latest test Software version from the Support Area, after repeat operation again |
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08-23-2019, 15:11
| #13 (permalink) |
| Junior Member Join Date: Jan 2014
Posts: 20
Member: 2118632 Status: Offline Thanks Meter: 5 | Welcome to Octoplus Box Samsung software version 2.8.1.3 ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-J810G Operation: Read Codes "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported! Make sure device requests to enter unlock code and only then perform “Read Codes” operation!" Continue? Searching for a phone. Please wait... Please, press "OK" button on the phone to allow USB debugging. Detected phone model: SM-J810G Firmware compiled date: Tue Oct 16 22:16:32 KST 2018 PDA version: J810GDDU2ARJ4 CSC version: J810GODM2ARK1 SW version: J810GDDU2ARJ5 Phone SN: RZ8M21K21ZM Android version: 8.0.0 (R16NW) Sales code: INS Country: India HW platform: msm8953 HW Chip: SDM450 HW Modem: SDM450 Security patch level: 2018-10-01 Warranty Void: 0 SIM 1 status: absent SIM 2 status: absent Codename: j8y18ltedd ----------------------------------------------------------------------------------- Connecting to server .. Username: w36qyjl Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: 100 credits. ----------------------------------------------------------------------------------- Rebooting phone Searching for a phone. Please wait...OK Rebooting phone Searching for a phone. Please wait...OK Rebooting phone in Upload Mode... Searching for a phone. Please wait...OK Reading data...OK Detecting security type...(1) Searching for signatures... error 0x0003 Reboot phone and try once again! Read codes failed Performed by 2.8.1.3 Software version. still the same error |
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08-23-2019, 15:14
| #14 (permalink) |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,813
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407 | Please, close the Software and send us latest *.log and *.logx files from "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder. We will research where can be the problema and try to find solution. Besides, You can try to repeat Read Codes operation with inserted SIM card, post here full Software log after Last edited by Octopus box; 08-23-2019 at 15:23. |
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