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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 11-28-2020, 22:56   #1 (permalink)
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sm-n975f imei repair failed [Answered]


Hi team,

the repair doesn't work :

Platform: Samsung Android
Selected port: COM5
Selected model: SM-N975F
Operation: Repair IMEI A
Detected phone model: SM-N975F
Firmware compiled date: Fri Aug 9 16:17:48 KST 2019
PDA version: N975FXXU1ASH5
CSC version: N975FOXM1ASH5
SW version: N975FXXU1ASH5
Build number: QB13587367
Phone SN: RF8M70CRXLN
Android version: 9 (PPR1.180610.011)
Sales code: XEF
Country: France
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON5000
Security patch level: 2019-08-01
Warranty Void: 1
SIM 1 status: loaded
Codename: d2seea
Checking root...OK
Root: system as root
Checking device status...OK
Phone will restart now. Please don't disconnect cable!
Rebooting phone...OK
Searching for ADB device...OK
Checking root...OK
Connecting to server...OK
Checking smart card...OK
Username: oct_KICfULV
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
Checking operation...OK
Initializing exploit...OK
Checking operation...OK
Bypassing security 1...OK
Bypassing security 2...OK
Reseting MSL...OK
Repairing IMEI...
Write IMEI failed
Performed by 3.0.1.3 Software version.
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Old 11-30-2020, 08:42   #2 (permalink)
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Hello.

Please download and install latest test software version 3.0.1.4 from the Support Area (Samsung/TEST SOFTWARE/), then repeat the operation once again.

Quote:
To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.
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Old 11-30-2020, 18:23   #3 (permalink)
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Thanks for your answer.

I tried with new update ( with new rom ) but same result :

-----------------------------------------------------------------------------------
Work ID: 0000000000300773
Platform: Samsung Android
Selected port: COM3
Selected model: SM-N975F
Operation: Repair IMEI A
Detected phone model: SM-N975F
Firmware compiled date: Tue Dec 10 17:36:18 KST 2019
PDA version: N975FXXU1BSL7
CSC version: N975FOXM1BSL7
SW version: N975FXXU1BSL4
Build number: QB14566928
Phone SN: RF8M70CRXLN
Android version: 10 (QP1A.190711.020)
Sales code: XEF
Country: France
HW platform: universal9825
HW Chip: unknown
HW Modem: SHANNON5000
Security patch level: 2019-12-01
Warranty Void: 1
SIM 1 status: absent
Codename: d2seea
Checking root...OK
Root: system as root
Checking device status...OK
Phone will restart now. Please don't disconnect cable!
Rebooting phone...OK
Searching for ADB device...OK
Checking root...OK
Connecting to server...OK
Checking smart card...OK
Username: oct_KICfULV
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
Checking operation...OK
Initializing exploit...OK
Checking operation...OK
Bypassing security 1...OK
Bypassing security 2...OK
Reseting MSL...OK
Repairing IMEI...
Write IMEI failed
Performed by 3.0.1.4 Software version.
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Old 12-01-2020, 08:36   #4 (permalink)
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Posts: 10,160
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Hello.

Please re-flash the phone with higher firmware version and repeat Repair IMEI operation once again.
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