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SM-S916B Unlock MDM Question [Answered] Hello, i try with the 2 metods, qr and adb and not works With qr metod the Phone allways says support for security 2023-11-01 and higher is temporarily disabled, sorry for the inconvenience And when i try with the adb stuck on the menú *#0# What can i do?? I try with 3 different versión of firmware and same results S916BXXS3CXD2 S916BXXU3CXCF S916BXXS3BWK5 |
Hello. Please post a full log of the operation here or attach it to your message. We will check it out. Also, please send us a photo of your device screen. We want to check what type of lock is installed on it. You can find Software log here: Code: C:\Program Files (x86)\Octoplus\Octoplus_Samsung\logs\... |
1 Attachment(s) Quote:
2024-05-02 18:15:40.011 [I] 2024-05-02 18:15:43.461 [I] Work ID: 00000000018E846A 2024-05-02 18:15:43.476 [I] Starting Unlock MDM (Mar.2024) 2024-05-02 18:15:43.483 [I] Selected model: SM-S916B 2024-05-02 18:15:43.534 [W] Make factory data reset and connect the phone on first page of activation stage to PC via USB. 2024-05-02 18:15:43.535 [I] Phone must be in Setup Wizard mode 2024-05-02 18:15:43.535 [W] Connect powered-on device to PC! 2024-05-02 18:15:46.548 [I] Searching modem port... 2024-05-02 18:15:50.556 [W] Not found 2024-05-02 18:15:50.557 [I] Unlock MDM (Mar.2024) failed 2024-05-02 18:15:50.560 [I] Execution time 7 second(s) 2024-05-02 18:15:50.563 [I] Performed by 4.3.0.1 Software version. 2024-05-02 18:15:57.727 [I] 2024-05-02 18:16:04.040 [I] Starting Unlock MDM (Mar.2024) 2024-05-02 18:16:04.046 [I] Selected model: SM-S916B 2024-05-02 18:16:04.097 [W] Make factory data reset and connect the phone on first page of activation stage to PC via USB. 2024-05-02 18:16:04.098 [I] Phone must be in Setup Wizard mode 2024-05-02 18:16:04.099 [W] Connect powered-on device to PC! 2024-05-02 18:16:07.108 [I] Searching modem port... 2024-05-02 18:16:09.633 [I] OK 2024-05-02 18:16:18.249 [I] Input IMEI: xxxxxxxxxxxxxxx 2024-05-02 18:16:18.249 [I] Input SN: R5CTC1FA93Z 2024-05-02 18:16:18.250 [I] Connecting to server... 2024-05-02 18:16:18.250 [I] Username: arti2525 2024-05-02 18:16:29.139 [I] Your balance: 100 credits 2024-05-02 18:16:29.139 [I] Sending device information.. 2024-05-02 18:16:29.689 [I] OK 2024-05-02 18:16:29.689 [I] Choose unlock method! 2024-05-02 18:16:33.936 [W] QR code method choosen! 2024-05-02 18:16:34.909 [W] Please check device using this QR before unlocking! 2024-05-02 18:16:34.909 [I] Follow these steps : 2024-05-02 18:16:34.909 [I] 1. In Android Setup Wizard mode tap on the blank space 6 times. 2024-05-02 18:16:34.909 [I] 2. Scan this QR code to install MDM Guard service on your device. 2024-05-02 18:16:34.909 [I] 3. Connect to Wi-Fi. 2024-05-02 18:16:34.909 [I] 4. Follow the instructions on the screen. 2024-05-02 18:16:34.909 [I] 5. Allow USB debugging mode when prompt appears on the screen. 2024-05-02 18:16:51.504 [I] Your account will be charged for 100 credits. Do you want to continue? 2024-05-02 18:16:57.821 [I] Unlock MDM (Mar.2024) canceled 2024-05-02 18:16:57.826 [I] Execution time 53 second(s) 2024-05-02 18:16:57.831 [I] Performed by 4.3.0.1 Software version. 2024-05-02 18:17:01.944 [I] 2024-05-02 18:17:05.557 [I] Work ID: 00000000018E8498 2024-05-02 18:17:05.566 [I] Starting Unlock MDM (Mar.2024) 2024-05-02 18:17:05.575 [I] Selected model: SM-S916B 2024-05-02 18:17:05.627 [W] Make factory data reset and connect the phone on first page of activation stage to PC via USB. 2024-05-02 18:17:05.628 [I] Phone must be in Setup Wizard mode 2024-05-02 18:17:05.629 [W] Connect powered-on device to PC! 2024-05-02 18:17:08.629 [I] Searching modem port... 2024-05-02 18:17:11.148 [I] OK 2024-05-02 18:17:18.811 [I] Input IMEI: xxxxxxxxxxxxxxx 2024-05-02 18:17:18.811 [I] Input SN: R5CTC1FA93Z 2024-05-02 18:17:18.812 [I] Connecting to server... 2024-05-02 18:17:18.812 [I] Username: arti2525 2024-05-02 18:17:30.414 [I] Your balance: 100 credits 2024-05-02 18:17:30.414 [I] Sending device information.. 2024-05-02 18:17:30.990 [I] OK 2024-05-02 18:17:30.990 [I] Choose unlock method! 2024-05-02 18:17:42.556 [W] QR code method choosen! 2024-05-02 18:17:43.225 [W] Please check device using this QR before unlocking! 2024-05-02 18:17:43.225 [I] Follow these steps : 2024-05-02 18:17:43.225 [I] 1. In Android Setup Wizard mode tap on the blank space 6 times. 2024-05-02 18:17:43.225 [I] 2. Scan this QR code to install MDM Guard service on your device. 2024-05-02 18:17:43.225 [I] 3. Connect to Wi-Fi. 2024-05-02 18:17:43.225 [I] 4. Follow the instructions on the screen. 2024-05-02 18:17:43.225 [I] 5. Allow USB debugging mode when prompt appears on the screen. 2024-05-02 18:18:03.475 [I] Your account will be charged for 100 credits. Do you want to continue? 2024-05-02 18:18:11.789 [I] Searching ADB devices... |
Please, check your PM. |
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