Sm-s921b u5 kg lock issue [Solved] - GSM-Forum

wadieyou · 03-07-2025, 17:44

QR code method choosen!
Please check device using this QR before unlocking!
Follow these steps :
1. In Android Setup Wizard mode tap on the blank space 6 times.
2. Scan this QR code to install MDM Guard service on your device.
3. Connect to Wi-Fi.
4. Follow the instructions on the screen.
5. Allow USB debugging mode when prompt appears on the screen.
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
OK
QR Code is scanned
Reading info...
Detected model: SM-S921B
Fingerprint: samsung/e1sxeea/e1s:14/UP1A.231005.007/S921BXXS5AXKA:user/release-keys
Firmware compiled date: Fri Nov 22 13:29:41 KST 2024
PDA version: S921BXXS5AXKA
CSC version: S921BOXM5AXKA
SW version: S921BXXS5AXKA
Build number: QB28383561
Phone SN: RFCXA11NB9B
Android version: 14 (UP1A.231005.007)
Sales code: EUX
Carrier Id: EUX
Country: SPAIN
HW platform: s5e9945
HW Chip: erd9945
HW Modem: REV0.7
Security patch level: 2024-12-01
Warranty Void: 0
Codename: e1sxeea
SIM 1 status: ABSENT
SIM 2 status: NOT READY
Modem board: SHANNON5153AP
Starting exploit...
Activating service...
Unlock MDM (Mar.2024) failed
Execution time 1 minute(s) 19 second(s)
Performed by 4.3.2.6 Software version.

Octopus support · 03-08-2025, 08:57

Hello

Please, make factory data reset and record the video, where we can see full MDM process with device, we will check it.

wadieyou · 03-13-2025, 03:57

Quote:

Originally Posted by Octopus support

Hello

Please, make factory data reset and record the video, where we can see full MDM process with device, we will check it.

Done after flash other version

eyobaaa · 03-20-2025, 20:31

Quote:

Originally Posted by wadieyou

Done after flash other version

How could you flash kg lock device?

Octopus support · 03-21-2025, 08:58

Quote:

Originally Posted by eyobaaa

How could you flash kg lock device?

Hello

When you perform MDM unlock operation, the moment before relock, you can put device into Download mode and re-flash it.

KG status from "Locked" will become "Active" after MDM unlock operation.

03-07-2025, 17:44	#1 (permalink)
wadieyou No Life Poster Join Date: Jan 2010 Location: Rabat Posts: 710 Member: 1209155 Status: Offline Thanks Meter: 123	Sm-s921b u5 kg lock issue [Solved] QR code method choosen! Please check device using this QR before unlocking! Follow these steps : 1. In Android Setup Wizard mode tap on the blank space 6 times. 2. Scan this QR code to install MDM Guard service on your device. 3. Connect to Wi-Fi. 4. Follow the instructions on the screen. 5. Allow USB debugging mode when prompt appears on the screen. Searching ADB devices... Press "OK" button on the device to allow USB debugging OK QR Code is scanned Reading info... Detected model: SM-S921B Fingerprint: samsung/e1sxeea/e1s:14/UP1A.231005.007/S921BXXS5AXKA:user/release-keys Firmware compiled date: Fri Nov 22 13:29:41 KST 2024 PDA version: S921BXXS5AXKA CSC version: S921BOXM5AXKA SW version: S921BXXS5AXKA Build number: QB28383561 Phone SN: RFCXA11NB9B Android version: 14 (UP1A.231005.007) Sales code: EUX Carrier Id: EUX Country: SPAIN HW platform: s5e9945 HW Chip: erd9945 HW Modem: REV0.7 Security patch level: 2024-12-01 Warranty Void: 0 Codename: e1sxeea SIM 1 status: ABSENT SIM 2 status: NOT READY Modem board: SHANNON5153AP Starting exploit... Activating service... Unlock MDM (Mar.2024) failed Execution time 1 minute(s) 19 second(s) Performed by 4.3.2.6 Software version.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

03-08-2025, 08:57	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,923 Member: 2891705 Status: Offline Thanks Meter: 2,292	Hello Please, make factory data reset and record the video, where we can see full MDM process with device, we will check it.