sph-l720 no service or emergency calls only help please - GSM-Forum

Muhammadsaqib11 · 09-21-2016, 08:53

imei ok
baseband ok

select network mode auto

select network gsm/umts

after that search all network fine and after select home network registered fine. but when try to make call........same problem

also repair nvm but no success

Code:

Platform: Samsung Anycall
Selected port: COM63
Selected model: SPH-L720
Mode: Normal
Phone model: SPH-L720
Firmware compiled date: Dec 24 2013
Firmware compiled time: L720.08
Firmware released date: Jan 28 2014
Firmware released time: 22:50:35
Phone IMEI: 990003-39-800191-3
SW version: M9615A-CEFWTAZM-4.0.17135
Creating NVM backup
Reading NVM done!
Repairing NVM for SPH-L720 phone...
NVM repair completed successfully
To finish the operation, please restart the phone via phone's menu.
Performed by 2.3.6 software version

any solution?

djfly08 · 09-21-2016, 09:16

1) Enter "ServiceMode" menu by entering *#0011#
UMTS Main Menu
1 Debug Screen -> 6 Phone Control -> 1 DRX Control = GSM DRX: ON / LTE DRX: Enables RX0 and RX1
1 Debug Screen -> 6 Phone Control -> 2 Fake Security Control = ON
1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 1 Ciphering Control = OFF
1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 2 Integrity Control = ON
1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 3 Sim Class Control = UMTS
1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 5 RRC(HSPA) Contrl -> 2 Change Revision -> 5 Release 8 (HSPA+)
1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 7 NAS Avoid Security Control = 2 Security_check: OFF
1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 8 BIP Block = 2 BIP Unblocking: set 1

2) Reboot after entering options in step 1. Go back to "ServiceMode"
UMTS Main Menu
1 Debug Screen -> 6 Phone Control -> 5 Simulation -> 2 SW Watchdog <--hit this 6 times
1 Debug Screen -> 6 Phone Control -> 5 Simulation -> 3 HW Watchdog <--hit this 6 times

.::TEAM CCS::. · 09-21-2016, 09:34

Could be this,
Check hardware, Antenna & pads .

Muhammadsaqib11 · 09-21-2016, 13:51

Quote:

Originally Posted by djfly08

1) Enter "ServiceMode" menu by entering *#0011#
UMTS Main Menu
1 Debug Screen -> 6 Phone Control -> 1 DRX Control = GSM DRX: ON / LTE DRX: Enables RX0 and RX1
1 Debug Screen -> 6 Phone Control -> 2 Fake Security Control = ON
1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 1 Ciphering Control = OFF
1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 2 Integrity Control = ON
1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 3 Sim Class Control = UMTS
1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 5 RRC(HSPA) Contrl -> 2 Change Revision -> 5 Release 8 (HSPA+)
1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 7 NAS Avoid Security Control = 2 Security_check: OFF
1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 8 BIP Block = 2 BIP Unblocking: set 1

2) Reboot after entering options in step 1. Go back to "ServiceMode"
UMTS Main Menu
1 Debug Screen -> 6 Phone Control -> 5 Simulation -> 2 SW Watchdog <--hit this 6 times
1 Debug Screen -> 6 Phone Control -> 5 Simulation -> 3 HW Watchdog <--hit this 6 times

all did as you say.........but still same position

Octopus box · 09-21-2016, 14:31

Hello.

Please make Factory Reset, reflash the phone, then try to find and select Network manually.

djfly08 · 09-21-2016, 21:18

DowngrAde android 4.4.4 or modem

Adeel Galaxy · 09-21-2016, 21:35

Im not octopus user but as human I will help you it nothing to do just go in mobile networks setting check your network mode It will b definitely cdma umts now you change it to gsm wcdm or umts you problem. Will b solve

Muhammadsaqib11 · 09-29-2016, 09:34

Quote:

Originally Posted by Octopus box

Hello.

Please make Factory Reset, reflash the phone, then try to find and select Network manually.

thanks sir.......problem solved.

Code:

Please put the phone into Download Mode and connect USB cable.
To put SPH-L720 into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on 
Firmware write started.
Writing ABOOT section...
ABOOT section has been written successfully.
Writing SBL1 section...
SBL1 section has been written successfully.
Writing SBL2 section...
SBL2 section has been written successfully.
Writing SBL3 section...
SBL3 section has been written successfully.
Writing RPM section...
RPM section has been written successfully.
Writing TZ section...
TZ section has been written successfully.
Writing BOOT section...
BOOT section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing SYSTEM section...
SYSTEM section has been written successfully.
Writing CACHE section...
CACHE section has been written successfully.
Writing HIDDEN section...
HIDDEN section has been written successfully.
Writing MDM section...
MDM section has been written successfully.
Writing APNHLOS section...
APNHLOS section has been written successfully.
Firmware writing successfully completed.
Performed by 2.3.7 Software version.

Muhammadsaqib11 · 09-29-2016, 09:53

WoW.....

the most important thing that happens after flash with Octoplus Sam Software is wifi working fine now that was not working before......

it's really amazing Box......

i tried all box before.....but wifi problem not solved.

Muhammadsaqib11 · 09-29-2016, 12:07

ohhhh ****

mobile network working fine for only just 15 minutes...and now again emergency calls only.......mobile network not registered.

now how to solve it.........?

Octopus box · 09-29-2016, 12:19

Please, make sure and check that imei isn't blacklisted in your country, if problem still remain, make all backups: Read NVM, Security, EFS and try to perform Repair NVM operation, after check for network again.

Muhammadsaqib11 · 09-30-2016, 07:17

Quote:

Originally Posted by Octopus box

Please, make sure and check that imei isn't blacklisted in your country, if problem still remain, make all backups: Read NVM, Security, EFS and try to perform Repair NVM operation, after check for network again.

there is imei problem. imei is now 11111111111119
i tried to repair but it's fails

Code:

Platform: Samsung Anycall
Selected port: COM64
Selected model: SPH-L720
Mode: Normal
Phone model: SPH-L720
Firmware compiled date: 
Firmware compiled time: 
Firmware released date: -ù~
Firmware released time: 
SW version: 
Old IMEI: Unknown
New IMEI: 990003-39-800191-3
Write IMEI failed
Performed by 2.3.7 Software version.

Octopus box · 09-30-2016, 07:26

Please, post here full Software log of Repair NVM operation, we will check it.

Muhammadsaqib11 · 09-30-2016, 07:56

Quote:

Originally Posted by Octopus box

Please, post here full Software log of Repair NVM operation, we will check it.

i repair nv before flash and i think after that imei gone to

is there need to repair again?

Octopus box · 09-30-2016, 08:07

Please, try to reflash phone with another firmware, after try to perform Repair IMEI operation, then post here full Software log.

09-21-2016, 09:16	#2 (permalink)
djfly08 Freak Poster Join Date: Jan 2015 Location: Romania Posts: 106 Member: 2332708 Status: Offline Thanks Meter: 7	1) Enter "ServiceMode" menu by entering *#0011# UMTS Main Menu 1 Debug Screen -> 6 Phone Control -> 1 DRX Control = GSM DRX: ON / LTE DRX: Enables RX0 and RX1 1 Debug Screen -> 6 Phone Control -> 2 Fake Security Control = ON 1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 1 Ciphering Control = OFF 1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 2 Integrity Control = ON 1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 3 Sim Class Control = UMTS 1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 5 RRC(HSPA) Contrl -> 2 Change Revision -> 5 Release 8 (HSPA+) 1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 7 NAS Avoid Security Control = 2 Security_check: OFF 1 Debug Screen -> 6 Phone Control -> 3 Nas Control -> 8 BIP Block = 2 BIP Unblocking: set 1 2) Reboot after entering options in step 1. Go back to "ServiceMode" UMTS Main Menu 1 Debug Screen -> 6 Phone Control -> 5 Simulation -> 2 SW Watchdog <--hit this 6 times 1 Debug Screen -> 6 Phone Control -> 5 Simulation -> 3 HW Watchdog <--hit this 6 times

09-21-2016, 09:34	#3 (permalink)
.::TEAM CCS::. No Life Poster Join Date: Jun 2012 Location: Earth Posts: 1,133 Member: 1766494 Status: Offline Sonork: 100.1649672 Thanks Meter: 325	Could be this, Check hardware, Antenna & pads .

09-21-2016, 14:31	#5 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. Please make Factory Reset, reflash the phone, then try to find and select Network manually.

09-21-2016, 21:18	#6 (permalink)
djfly08 Freak Poster Join Date: Jan 2015 Location: Romania Posts: 106 Member: 2332708 Status: Offline Thanks Meter: 7	DowngrAde android 4.4.4 or modem

09-21-2016, 21:35	#7 (permalink)
Adeel Galaxy No Life Poster Join Date: Apr 2010 Location: Rawalpindi Age: 32 Posts: 761 Member: 1285139 Status: Offline Thanks Meter: 181	Im not octopus user but as human I will help you it nothing to do just go in mobile networks setting check your network mode It will b definitely cdma umts now you change it to gsm wcdm or umts you problem. Will b solve

09-29-2016, 09:53	#9 (permalink)
Muhammadsaqib11 No Life Poster Join Date: Jun 2011 Location: pakistan Posts: 2,281 Member: 1602407 Status: Offline Sonork: 100.1648061 Thanks Meter: 360	WoW..... the most important thing that happens after flash with Octoplus Sam Software is wifi working fine now that was not working before...... it's really amazing Box...... i tried all box before.....but wifi problem not solved.

09-29-2016, 12:07	#10 (permalink)
Muhammadsaqib11 No Life Poster Join Date: Jun 2011 Location: pakistan Posts: 2,281 Member: 1602407 Status: Offline Sonork: 100.1648061 Thanks Meter: 360	ohhhh **** mobile network working fine for only just 15 minutes...and now again emergency calls only.......mobile network not registered. now how to solve it.........?

09-29-2016, 12:19	#11 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Please, make sure and check that imei isn't blacklisted in your country, if problem still remain, make all backups: Read NVM, Security, EFS and try to perform Repair NVM operation, after check for network again.

09-30-2016, 07:26	#13 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Please, post here full Software log of Repair NVM operation, we will check it.

09-30-2016, 08:07	#15 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Please, try to reflash phone with another firmware, after try to perform Repair IMEI operation, then post here full Software log.