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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 01-10-2017, 12:19   #1 (permalink)
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Octoplus Samsung T959 unlock error


I cannot read codes/unlock in the latest 2.4.6 Octoplus Samsung for T959.

Only read info works. When i press Unlock or Read Codes, nothing happens.

In older 2.2.2 it works perfectly.

WARN : 1/10/2017 12:59:37 PM > MCK unlock code: 35917585
WARN : 1/10/2017 12:59:37 PM > NCK unlock code: 46048383 LOCKED
WARN : 1/10/2017 12:59:37 PM > NSCK unlock code: 00000000 UNLOCKED
WARN : 1/10/2017 12:59:37 PM > SPCK unlock code: 00000000 UNLOCKED
WARN : 1/10/2017 12:59:37 PM > CPCK unlock code: 00000000 UNLOCKED
INFO : 1/10/2017 12:59:37 PM > Work time: 0:01:54
INFO : 1/10/2017 12:59:37 PM > To finish the operation you have to perform the following steps:
INFO : 1/10/2017 12:59:37 PM > 1. Turn the phone off.
INFO : 1/10/2017 12:59:37 PM > 2. Insert an unsupported SIM card.
INFO : 1/10/2017 12:59:37 PM > 3. Turn phone on.
INFO : 1/10/2017 12:59:37 PM > 4. Enter PIN code (if needed).
INFO : 1/10/2017 12:59:37 PM > 5. In unlock PIN window enter proper unlock code and press "Unlock" button.
INFO : 1/10/2017 12:59:37 PM > 6. Restart the phone.
INFO : 1/10/2017 12:59:37 PM > Performed by 2.2.2 software version
Log file "C:\Program Files\Octoplus\Octoplus_Samsung_2.2.2\LOG\10-01-2017_12-56-15.log" closed (1/10/2017 1:13:16 PM).

Please correct this!

I also posted about E1200, same issue: with latest Octoplus Samsung Tool wont unlock, it unlocks only with 2.2.2 or below.

http://forum.gsmhosting.com/vbb/f684...2-5-a-2089184/

I tried with different cables, PC, and OS, same issue.
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Old 01-10-2017, 12:26   #2 (permalink)
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Hello.

This problem was fixed in the latest Software version. If You still have the phone on hands, please try to process it with latest Software and post here the result.
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