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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite


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Old 12-18-2017, 19:17   #1 (permalink)
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Could not download resource files [Answered]


i cant connect to the server this is the log

Welcome to Octoplus Suite version 1.5.0
-------------------------------------------------------------------------------------------
Initializing Android Debug Bridge...OK
Searching for a phone. Please wait...
Detected phone model: SM-G930T
Firmware compiled date: Tue Oct 31 14:54:29 KST 2017
SW Version: G930TUVS4BQJ2
SW Version: G930TTMB4BQJ2
SW Version: G930TUVS4BQJ2
Phone SN: R58H322V0XF
Android version: 7.0 (NRD90M)
Sales code: TMB
Country: USA
Phone platform: msm8996
Chip name: MSM8996
Modem chip: MSM8996
Security patch level: 2017-11-01
SIM 1: absent
Codename: heroqltetmo
Connecting to server...
Coud not connect to the server!
Checking resource files..
Resource files were not found. Please, connect to Internet or try to
download files manually!

Last edited by Octopus box; 12-19-2017 at 06:26.
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Old 12-19-2017, 06:25   #2 (permalink)
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Hello.

Quote:
Resource files were not found. Please, connect to Internet or try to
download files manually!
The problem is with your Internet connection. Please disable firewall and antivirus (if they are running) and try again. Try to use another Internet connection. Try to use VPN or proxy.

Also, You can download necessary resources manually from the Support Area ("samsung/Resources/TMobileUnlock/" folder) and then put (copy) them into Octoplus Samsung Software installation folder "c:\Program Files (x86)\Octoplus\Octoplus_Samsung\Downloaded_resourc es\TMobileUnlock\" folder on your PC and repeat the "Unlock" operation.

BTW, where do You from?
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Old 12-19-2017, 22:56   #3 (permalink)
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use VPN and problem solved, in my case i need to use a VPN, the firts time give error to connect and when a install VPN the unlock go succes. im from Cuba and gere the internet connection is very very slow, but i can unlock wihout problems sorry the bad english.
greetings
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