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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite


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Old 01-24-2019, 15:00   #1 (permalink)
Freak Poster
 
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Internal Server error [Answered]


Motorola Remote Unlock

Selected vendor: Motorola Database 2 (12-24h)
Selected model: Motorola Database 2 (12-24h)
Checking input params...OK
Connecting to server...OK
Octopus smart card is not present.
Username:
Authorizing...OK
Checking balance...OK
Checking operation...OK
Get credits, needed for current operation...OK
Your balance: .
This operation will cost You 60 credits.
Sending request to server...Failed!
Internal Server Error (errCode:170)
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Old 01-25-2019, 09:43   #2 (permalink)
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Hello.

What Software version You are using? Did You still have some issue with access to servers?!
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Old 01-25-2019, 14:12   #3 (permalink)
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1.5.8 And i am having problem keep telling internal error
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Old 01-25-2019, 17:04   #4 (permalink)
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We will research where can be the problem and inform You about possible solutions.
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Old 01-28-2019, 09:50   #5 (permalink)
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Join Date: Oct 2009
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We have checked and unfortunately, service "Motorola Database 2 (12-24h)" is not working right now, we can't say exactly when it will back online.
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