octoplus error 0x7521647A [Answered] - GSM-Forum

xchris · 04-06-2021, 16:01

hi,
this is the log file:

Searching installed cards...
Found card with s/n 00002BXX
Selected card: 0000002BXX
Updates count: 19
Updates limit: 21
Activations:
- LG - FULL (ver 2.6)
- Samsung - FULL (ver 2.6)
- Medusa - NO
- Huawei - NO
- FRP - FULL (ver 2.6)
Creating secure connection...
Requesting firmware...
Writing card firmware...
Card firmware successfully updated!

XX its for hide my serial...
Thx in advance

Octopus support · 04-06-2021, 16:11

Hello.

Please explain your problem in more detail and we will try to help You.

xchris · 04-06-2021, 16:52

After update, few months ago, when i opened any tool, haved this error 'Please update your card, error 0x7521647A'

When make update, all ok! I whrited the log, but cannot open nothing, always 'Please update your card, (error 0x7521647A)'

Thx

Octopus support · 04-07-2021, 08:25

Please download and install latest software version and launch software again, post here results.

xchris · 04-07-2021, 13:04

Quote:

Originally Posted by Octopus support

Please download and install latest software version and launch software again, post here results.

Same thing! I have the last software, i have 2 box, one at shop, another one at home. Only this not working. s/n 00002BD7

Octopus support · 04-07-2021, 14:06

Thanks for the report, we will look where can be the issue and inform you result here.

xchris · 04-07-2021, 15:07

Quote:

Originally Posted by Octopus support

Thanks for the report, we will look where can be the issue and inform you result here.

Thanks. Will wait for your answer.

Octopus support · 04-29-2021, 13:15

Hello.

Please contact us to Skype, we will check remotely, where can be the problem in more details.

Quote:

Skype: Octopus.Box.support

04-06-2021, 16:01	#1 (permalink)
xchris Freak Poster Join Date: Jan 2002 Location: GipsylanD :D Posts: 361 Member: 8490 Status: Offline Thanks Meter: 27	octoplus error 0x7521647A [Answered] hi, this is the log file: Searching installed cards... Found card with s/n 00002BXX Selected card: 0000002BXX Updates count: 19 Updates limit: 21 Activations: - LG - FULL (ver 2.6) - Samsung - FULL (ver 2.6) - Medusa - NO - Huawei - NO - FRP - FULL (ver 2.6) Creating secure connection... Requesting firmware... Writing card firmware... Card firmware successfully updated! XX its for hide my serial... Thx in advance

04-06-2021, 16:11	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,160 Member: 2891705 Status: Offline Thanks Meter: 2,141	Hello. Please explain your problem in more detail and we will try to help You.

04-07-2021, 08:25	#4 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,160 Member: 2891705 Status: Offline Thanks Meter: 2,141	Please download and install latest software version and launch software again, post here results.

04-07-2021, 14:06	#6 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,160 Member: 2891705 Status: Offline Thanks Meter: 2,141	Thanks for the report, we will look where can be the issue and inform you result here.