Octopus interface problem [Answered] - GSM-Forum

ali1803 · 09-07-2018, 12:56

hi.
my box was working well but after reconect it for use now after conect to usb power and card led turn off after 5 sec and software cant read card. i put it in another sim reader it work well.i reinstall driver but didnt solve.i think its interface problem.any way?thanks

Octopus box · 09-16-2018, 09:11

Hello.

Try to use another USB A-B cable. Connect Box directly to PC motherboard USB port, don't use any USB hubs, this is important. Try to clean card's contacts, insert card and try to run Software again. If the problem is still remain, probably Box card reader has HW issues.

09-07-2018, 12:56	#1 (permalink)
ali1803 Freak Poster Join Date: Dec 2008 Location: iran Posts: 250 Member: 925389 Status: Offline Thanks Meter: 32	Octopus interface problem [Answered] hi. my box was working well but after reconect it for use now after conect to usb power and card led turn off after 5 sec and software cant read card. i put it in another sim reader it work well.i reinstall driver but didnt solve.i think its interface problem.any way?thanks Last edited by Octopus box; 09-16-2018 at 09:11.

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09-16-2018, 09:11	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. Try to use another USB A-B cable. Connect Box directly to PC motherboard USB port, don't use any USB hubs, this is important. Try to clean card's contacts, insert card and try to run Software again. If the problem is still remain, probably Box card reader has HW issues.