Operation done but phone not done [Solved] - GSM-Forum

ganjbek · 10-07-2021, 10:58

operation done but phone not done refund credits please do

Welcome to Octoplus Suite version 1.6.1
-------------------------------------------------------------------------------------------
Connecting to server...OK
Username: 00048B69
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
Octopus smart card is present.
Checking smart card...OK
Smart card activations: LG, Samsung
-------------------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: ST23i
Operation: Repair IMEI
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Smart card activations: LG, Samsung
Username: 00048B69
Authorizing...OK
Checking balance...
Checking operation...OK
Your balance: 100 credits.
To Repair IMEI for ST23i you need to have 100 credits.
Warning! After Repair IMEI operation, You need to make Factory Reset!
Please backup your data!
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Developer options"->"Enable USB debugging" and connect USB
cable...OK
Device serial number: YT910560RJ
Device status: ACTIVE
Reading info...
Detected model name: ST23i
Firmware version: 11.0.A.5.5
Kernel version: 3.0.8-perf
IMEI: 354390058650380
Checking IMEI...OK
Checking root access...
Device is not rooted.
Device will be rooted now. Please wait..
Checking root access...Failed!
Could not get root access.
-------------------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: ST23i
Operation: Repair IMEI
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Smart card activations: LG, Samsung
Username: 00048B69
Authorizing...OK
Checking balance...
Checking operation...OK
Your balance: 100 credits.
To Repair IMEI for ST23i you need to have 100 credits.
Warning! After Repair IMEI operation, You need to make Factory Reset!
Please backup your data!
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Developer options"->"Enable USB debugging" and connect USB
cable...OK
Device serial number: YT910560RJ
Device status: ACTIVE
Reading info...
Detected model name: ST23i
Firmware version: 11.0.A.5.5
Kernel version: 3.0.8-perf
IMEI: 354390058650380
Checking IMEI...OK
Checking root access...
Device is not rooted.
Device will be rooted now. Please wait..
Checking root access...Failed!
Could not get root access.
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Developer options"->"Enable USB debugging" and connect USB
cable...OK
Device serial number: YT910560RJ
Device status: ACTIVE
Reading info...
Detected model name: ST23i
Firmware version: 11.0.A.5.5
Kernel version: 3.0.8-perf
IMEI: 354390058650380
Checking root access...
Device is not rooted.
Device will be rooted now. Please wait..
Checking root access...Failed!
Could not get root access.
-------------------------------------------------------------------------------------------
Connecting to server...OK
Username: 00048B69
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
Octopus smart card is present.
Checking smart card...OK
Smart card activations: LG, Samsung
-------------------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: ST23i2
Octopus smart card is present.
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Developer options"->"Enable USB debugging" and connect USB
cable...OK
Device serial number: YT910560RJ
Device status: ACTIVE
Reading info...
Detected model name: ST23i
Please, select correct model!
-------------------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: ST23i
Octopus smart card is present.
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Developer options"->"Enable USB debugging" and connect USB
cable...OK
Device serial number: YT910560RJ
Device status: ACTIVE
Reading info...
Detected model name: ST23i
Firmware version: 11.0.A.5.5
Kernel version: 3.0.8-perf
IMEI: 354390058650380
-------------------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: ST23i
Operation: Repair IMEI
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Smart card activations: LG, Samsung
Username: 00048B69
Authorizing...OK
Checking balance...
Checking operation...OK
Your balance: 100 credits.
To Repair IMEI for ST23i you need to have 100 credits.
Warning! After Repair IMEI operation, You need to make Factory Reset!
Please backup your data!
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Developer options"->"Enable USB debugging" and connect USB
cable...OK
Device serial number: YT910560RJ
Device status: ACTIVE
Reading info...
Detected model name: ST23i
Firmware version: 11.0.A.5.5
Kernel version: 3.0.8-perf
IMEI: 354390058650380
Checking IMEI...OK
Checking root access...
Device is not rooted.
Device will be rooted now. Please wait..
Checking root access...Failed!
Could not get root access.
-------------------------------------------------------------------------------------------
Connecting to server...OK
Username: 00048B69
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
Octopus smart card is present.
Checking smart card...OK
Smart card activations: LG, Samsung
-------------------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: ST23i
Operation: Repair IMEI
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Smart card activations: LG, Samsung
Username: 00048B69
Authorizing...OK
Checking balance...
Checking operation...OK
Your balance: 100 credits.
To Repair IMEI for ST23i you need to have 100 credits.
Warning! After Repair IMEI operation, You need to make Factory Reset!
Please backup your data!
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Developer options"->"Enable USB debugging" and connect USB
cable...OK
Device serial number: YT910560RJ
Device status: ACTIVE
Reading info...
Detected model name: ST23i
Firmware version: 11.0.A.5.5
Kernel version: 3.0.8-perf
IMEI: 354390058650380
Checking IMEI...OK
Checking root access...
Device is not rooted.
Device will be rooted now. Please wait..
Checking root access...Failed!
Could not get root access.
-------------------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: ST23i
Operation: Repair IMEI
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Smart card activations: LG, Samsung
Username: 00048B69
Authorizing...OK
Checking balance...
Checking operation...OK
Your balance: 100 credits.
To Repair IMEI for ST23i you need to have 100 credits.
Warning! After Repair IMEI operation, You need to make Factory Reset!
Please backup your data!
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Developer options"->"Enable USB debugging" and connect USB
cable...OK
Device serial number: YT910560RJ
Device status: ACTIVE
Reading info...
Detected model name: ST23i
Firmware version: 11.0.A.5.5
Kernel version: 3.0.8-perf
IMEI: 354390058650380
Checking IMEI...OK
Checking root access...OK
Device is already rooted.
Reading security area...OK
Backup saved to "C:\Program Files (x86)\Octoplus\Octoplus_Suite\BACKUP
\Sony_ST23i_354390058650380_07-10-2021_14-46-07.sec"
Checking security area...OK
Old IMEI: 354390-05-865038-0
New IMEI: 352726-09-741688-1
Calculating security on the server...
Sending TA to server...OK
Calculating. Please, wait...OK
Receiving TA...OK
Writing security area...OK
Rebooting device...OK
IMEI successfully repaired!
To complete the operation, please make Factory Reset (select menu
"Settings"->"Backup & reset"->"Factory data reset", press "Reset phone"
and "Erase everything" buttons.
-------------------------------------------------------------------------------------------
Connecting to server...OK
Username: 00048B69
Authorizing...OK
Checking balance...OK
Your balance: 0 credits.
Octopus smart card is present.
Checking smart card...OK
Smart card activations: LG, Samsung
-------------------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: ST23i
Octopus smart card is present.
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Developer options"->"Enable USB debugging" and connect USB
cable...OK
Device serial number: YT910560RJ
Device status: ACTIVE
Reading info...
Detected model name: ST23i
Firmware version: 11.0.A.5.5
Kernel version: 3.0.8-perf
IMEI: 354390058650380

Octopus support · 10-07-2021, 13:28

Hello.

We added your one more attempt.

Please, try to repeat Repair IMEI operation once again and post here results. We will check it.

ganjbek · 10-08-2021, 07:47

Quote:

Originally Posted by Octopus support

Hello.

We added your one more attempt.

Please, try to repeat Repair IMEI operation once again and post here results. We will check it.

Thanks TEAM credits returned phone made refund given to customer disagree

(the reason such a phone is not worth the cost )

problem solved

10-07-2021, 10:58	#1 (permalink)
ganjbek No Life Poster Join Date: Feb 2010 Location: 90-region Age: 39 Posts: 938 Member: 1246378 Status: Offline Thanks Meter: 123	Operation done but phone not done [Solved] operation done but phone not done refund credits please do Welcome to Octoplus Suite version 1.6.1 ------------------------------------------------------------------------------------------- Connecting to server...OK Username: 00048B69 Authorizing...OK Checking balance...OK Your balance: 100 credits. Octopus smart card is present. Checking smart card...OK Smart card activations: LG, Samsung ------------------------------------------------------------------------------------------- Platform: SONY Qualcomm Selected model: ST23i Operation: Repair IMEI Connecting to server...OK Octopus smart card is present. Checking smart card...OK Smart card activations: LG, Samsung Username: 00048B69 Authorizing...OK Checking balance... Checking operation...OK Your balance: 100 credits. To Repair IMEI for ST23i you need to have 100 credits. Warning! After Repair IMEI operation, You need to make Factory Reset! Please backup your data! Initializing Android Debug Bridge...OK Disconnect USB cable and power on the phone. Select menu "Settings"->"Developer options"->"Enable USB debugging" and connect USB cable...OK Device serial number: YT910560RJ Device status: ACTIVE Reading info... Detected model name: ST23i Firmware version: 11.0.A.5.5 Kernel version: 3.0.8-perf IMEI: 354390058650380 Checking IMEI...OK Checking root access... Device is not rooted. Device will be rooted now. Please wait.. Checking root access...Failed! Could not get root access. ------------------------------------------------------------------------------------------- Platform: SONY Qualcomm Selected model: ST23i Operation: Repair IMEI Connecting to server...OK Octopus smart card is present. Checking smart card...OK Smart card activations: LG, Samsung Username: 00048B69 Authorizing...OK Checking balance... Checking operation...OK Your balance: 100 credits. To Repair IMEI for ST23i you need to have 100 credits. Warning! After Repair IMEI operation, You need to make Factory Reset! Please backup your data! Initializing Android Debug Bridge...OK Disconnect USB cable and power on the phone. Select menu "Settings"->"Developer options"->"Enable USB debugging" and connect USB cable...OK Device serial number: YT910560RJ Device status: ACTIVE Reading info... Detected model name: ST23i Firmware version: 11.0.A.5.5 Kernel version: 3.0.8-perf IMEI: 354390058650380 Checking IMEI...OK Checking root access... Device is not rooted. Device will be rooted now. Please wait.. Checking root access...Failed! Could not get root access. Initializing Android Debug Bridge...OK Disconnect USB cable and power on the phone. Select menu "Settings"->"Developer options"->"Enable USB debugging" and connect USB cable...OK Device serial number: YT910560RJ Device status: ACTIVE Reading info... Detected model name: ST23i Firmware version: 11.0.A.5.5 Kernel version: 3.0.8-perf IMEI: 354390058650380 Checking root access... Device is not rooted. Device will be rooted now. Please wait.. Checking root access...Failed! Could not get root access. ------------------------------------------------------------------------------------------- Connecting to server...OK Username: 00048B69 Authorizing...OK Checking balance...OK Your balance: 100 credits. Octopus smart card is present. Checking smart card...OK Smart card activations: LG, Samsung ------------------------------------------------------------------------------------------- Platform: SONY Qualcomm Selected model: ST23i2 Octopus smart card is present. Initializing Android Debug Bridge...OK Disconnect USB cable and power on the phone. Select menu "Settings"->"Developer options"->"Enable USB debugging" and connect USB cable...OK Device serial number: YT910560RJ Device status: ACTIVE Reading info... Detected model name: ST23i Please, select correct model! ------------------------------------------------------------------------------------------- Platform: SONY Qualcomm Selected model: ST23i Octopus smart card is present. Initializing Android Debug Bridge...OK Disconnect USB cable and power on the phone. Select menu "Settings"->"Developer options"->"Enable USB debugging" and connect USB cable...OK Device serial number: YT910560RJ Device status: ACTIVE Reading info... Detected model name: ST23i Firmware version: 11.0.A.5.5 Kernel version: 3.0.8-perf IMEI: 354390058650380 ------------------------------------------------------------------------------------------- Platform: SONY Qualcomm Selected model: ST23i Operation: Repair IMEI Connecting to server...OK Octopus smart card is present. Checking smart card...OK Smart card activations: LG, Samsung Username: 00048B69 Authorizing...OK Checking balance... Checking operation...OK Your balance: 100 credits. To Repair IMEI for ST23i you need to have 100 credits. Warning! After Repair IMEI operation, You need to make Factory Reset! Please backup your data! Initializing Android Debug Bridge...OK Disconnect USB cable and power on the phone. Select menu "Settings"->"Developer options"->"Enable USB debugging" and connect USB cable...OK Device serial number: YT910560RJ Device status: ACTIVE Reading info... Detected model name: ST23i Firmware version: 11.0.A.5.5 Kernel version: 3.0.8-perf IMEI: 354390058650380 Checking IMEI...OK Checking root access... Device is not rooted. Device will be rooted now. Please wait.. Checking root access...Failed! Could not get root access. ------------------------------------------------------------------------------------------- Connecting to server...OK Username: 00048B69 Authorizing...OK Checking balance...OK Your balance: 100 credits. Octopus smart card is present. Checking smart card...OK Smart card activations: LG, Samsung ------------------------------------------------------------------------------------------- Platform: SONY Qualcomm Selected model: ST23i Operation: Repair IMEI Connecting to server...OK Octopus smart card is present. Checking smart card...OK Smart card activations: LG, Samsung Username: 00048B69 Authorizing...OK Checking balance... Checking operation...OK Your balance: 100 credits. To Repair IMEI for ST23i you need to have 100 credits. Warning! After Repair IMEI operation, You need to make Factory Reset! Please backup your data! Initializing Android Debug Bridge...OK Disconnect USB cable and power on the phone. Select menu "Settings"->"Developer options"->"Enable USB debugging" and connect USB cable...OK Device serial number: YT910560RJ Device status: ACTIVE Reading info... Detected model name: ST23i Firmware version: 11.0.A.5.5 Kernel version: 3.0.8-perf IMEI: 354390058650380 Checking IMEI...OK Checking root access... Device is not rooted. Device will be rooted now. Please wait.. Checking root access...Failed! Could not get root access. ------------------------------------------------------------------------------------------- Platform: SONY Qualcomm Selected model: ST23i Operation: Repair IMEI Connecting to server...OK Octopus smart card is present. Checking smart card...OK Smart card activations: LG, Samsung Username: 00048B69 Authorizing...OK Checking balance... Checking operation...OK Your balance: 100 credits. To Repair IMEI for ST23i you need to have 100 credits. Warning! After Repair IMEI operation, You need to make Factory Reset! Please backup your data! Initializing Android Debug Bridge...OK Disconnect USB cable and power on the phone. Select menu "Settings"->"Developer options"->"Enable USB debugging" and connect USB cable...OK Device serial number: YT910560RJ Device status: ACTIVE Reading info... Detected model name: ST23i Firmware version: 11.0.A.5.5 Kernel version: 3.0.8-perf IMEI: 354390058650380 Checking IMEI...OK Checking root access...OK Device is already rooted. Reading security area...OK Backup saved to "C:\Program Files (x86)\Octoplus\Octoplus_Suite\BACKUP \Sony_ST23i_354390058650380_07-10-2021_14-46-07.sec" Checking security area...OK Old IMEI: 354390-05-865038-0 New IMEI: 352726-09-741688-1 Calculating security on the server... Sending TA to server...OK Calculating. Please, wait...OK Receiving TA...OK Writing security area...OK Rebooting device...OK IMEI successfully repaired! To complete the operation, please make Factory Reset (select menu "Settings"->"Backup & reset"->"Factory data reset", press "Reset phone" and "Erase everything" buttons. ------------------------------------------------------------------------------------------- Connecting to server...OK Username: 00048B69 Authorizing...OK Checking balance...OK Your balance: 0 credits. Octopus smart card is present. Checking smart card...OK Smart card activations: LG, Samsung ------------------------------------------------------------------------------------------- Platform: SONY Qualcomm Selected model: ST23i Octopus smart card is present. Initializing Android Debug Bridge...OK Disconnect USB cable and power on the phone. Select menu "Settings"->"Developer options"->"Enable USB debugging" and connect USB cable...OK Device serial number: YT910560RJ Device status: ACTIVE Reading info... Detected model name: ST23i Firmware version: 11.0.A.5.5 Kernel version: 3.0.8-perf IMEI: 354390058650380

10-07-2021, 13:28	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,202 Member: 2891705 Status: Offline Thanks Meter: 2,154	Hello. We added your one more attempt. Please, try to repeat Repair IMEI operation once again and post here results. We will check it.