Huawei E353 NVM block error... - GSM-Forum

samseogi · 12-02-2016, 10:32

Hi.

Huawei E353 NVM block error
Help me..

> Platform: Huawei Qualcomm
> Selected model: E353
> Selected diagnostic port: COM7
> Selected modem port: COM8
> Found modem port: COM8
> Found diagnostic port: COM7
> Reading info...
> Opening diagnostic port...2016-12-02 오후 4:47:55 > OK
> Mode: Normal
> Firmware compiled date: Feb 9 2012
> Firmware compiled time: 17:34:36
> Firmware released date: Feb 9 2012
> Firmware released time: 17:34:36
> SW Version: 11.126.60.63.00
> IMEI: 869727-------49-7
> Dashboard version: UTPS23.015.02.00.03_MAC23.015.02.00.03
> Opening modem port...2016-12-02 오후 4:47:56 > OK
> Detected manufacturer: huawei
> Detected model name: E353
> Firmware version: 22.157.09.02.5021
> IMEI: 869727--------49-7
> Serial Number: B8B5TA9311800039
> SIM card: present
> Lock status: 2016-12-02 오후 4:47:57 > Unlocked
> Operation: Repair IMEI
> Old IMEI: 8697------09497
> New IMEI: 3543------05424
> Connecting to server...2016-12-02 오후 4:47:58 > OK
> Username:
> Authorizing...2016-12-02 오후 4:47:59 > OK
> Checking balance...2016-12-02 오후 4:47:59 > OK
> Checking operation...2016-12-02 오후 4:47:59 > OK
> Checking IMEI...2016-12-02 오후 4:48:00 > OK
> Checking balance...2016-12-02 오후 4:48:01 > OK
> Your balance: 50 credits.
> To Repair IMEI for E353 you need to have 10 credits.
> Reading NVM...
> Warning! Could not read NVM block 0x0001
> Warning! Could not read NVM block 0x0002
> Warning! Could not read NVM block 0x0003
> Warning! Could not read NVM block 0x0004
> Warning! Could not read NVM block 0x0005
> Warning! Could not read NVM block 0x0006
> Warning! Could not read NVM block 0x0007
> Warning! Could not read NVM block 0x0008
> Warning! Could not read NVM block 0x0009
> Warning! Could not read NVM block 0x000BFailed!

samseogi · 12-02-2016, 10:45

I try SKIP NV item check . it same

Octopus box · 12-02-2016, 10:56

Hello.

Your device firmware doesn't allow to read/write NVM. Try to re-start the device and repeat "Repair IMEI" operations again. If the problem is the same, unfortunately, repair IMEI for such device is not supported.

12-02-2016, 10:32	#1 (permalink)
samseogi Junior Member Join Date: Dec 2015 Posts: 2 Member: 2502121 Status: Offline Thanks Meter: 0	Huawei E353 NVM block error... Hi. Huawei E353 NVM block error Help me.. > Platform: Huawei Qualcomm > Selected model: E353 > Selected diagnostic port: COM7 > Selected modem port: COM8 > Found modem port: COM8 > Found diagnostic port: COM7 > Reading info... > Opening diagnostic port...2016-12-02 오후 4:47:55 > OK > Mode: Normal > Firmware compiled date: Feb 9 2012 > Firmware compiled time: 17:34:36 > Firmware released date: Feb 9 2012 > Firmware released time: 17:34:36 > SW Version: 11.126.60.63.00 > IMEI: 869727-------49-7 > Dashboard version: UTPS23.015.02.00.03_MAC23.015.02.00.03 > Opening modem port...2016-12-02 오후 4:47:56 > OK > Detected manufacturer: huawei > Detected model name: E353 > Firmware version: 22.157.09.02.5021 > IMEI: 869727--------49-7 > Serial Number: B8B5TA9311800039 > SIM card: present > Lock status: 2016-12-02 오후 4:47:57 > Unlocked > Operation: Repair IMEI > Old IMEI: 8697------09497 > New IMEI: 3543------05424 > Connecting to server...2016-12-02 오후 4:47:58 > OK > Username: > Authorizing...2016-12-02 오후 4:47:59 > OK > Checking balance...2016-12-02 오후 4:47:59 > OK > Checking operation...2016-12-02 오후 4:47:59 > OK > Checking IMEI...2016-12-02 오후 4:48:00 > OK > Checking balance...2016-12-02 오후 4:48:01 > OK > Your balance: 50 credits. > To Repair IMEI for E353 you need to have 10 credits. > Reading NVM... > Warning! Could not read NVM block 0x0001 > Warning! Could not read NVM block 0x0002 > Warning! Could not read NVM block 0x0003 > Warning! Could not read NVM block 0x0004 > Warning! Could not read NVM block 0x0005 > Warning! Could not read NVM block 0x0006 > Warning! Could not read NVM block 0x0007 > Warning! Could not read NVM block 0x0008 > Warning! Could not read NVM block 0x0009 > Warning! Could not read NVM block 0x000BFailed!

12-02-2016, 10:45	#2 (permalink)
samseogi Junior Member Join Date: Dec 2015 Posts: 2 Member: 2502121 Status: Offline Thanks Meter: 0	I try SKIP NV item check . it same

12-02-2016, 10:56	#3 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Your device firmware doesn't allow to read/write NVM. Try to re-start the device and repeat "Repair IMEI" operations again. If the problem is the same, unfortunately, repair IMEI for such device is not supported.