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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > zZKey

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Old 10-21-2016, 16:25   #1 (permalink)
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exception occurred during initialization


exception occurred during initialization
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Old 10-26-2016, 15:42   #2 (permalink)
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external exception 800000003
zznktool help me
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Old 12-28-2016, 21:26   #3 (permalink)
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exception occurred during initialization zz-key

exception occurred during initialization zz-key
same error. I bought zzkey 2 days ago. what is wrong
pls help zz key team
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Old 12-29-2016, 11:18   #4 (permalink)
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Hi, please be sure that your are using Win7 for more stable connection, some modules just work with Windows 7 and previous editions...

Best Regards
zZKey-Team
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Old 12-29-2016, 20:23   #5 (permalink)
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I used win 7 already, all modules are working but nokia and smartzpro modules are not

all modules are working but nokia and smartzpro modules are not working.
what is the problem










Quote:
Originally Posted by Shensohau View Post
Hi, please be sure that your are using Win7 for more stable connection, some modules just work with Windows 7 and previous editions...

Best Regards
zZKey-Team
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Old 12-30-2016, 13:47   #6 (permalink)
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Hi please post screenshot about issue related please....

Best Regards
Shensohau


Quote:
Originally Posted by mc_aydu View Post
all modules are working but nokia and smartzpro modules are not working.
what is the problem
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Old 12-31-2016, 01:09   #7 (permalink)
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screenshot about error

https://drive.google.com/file/d/0B0z...ew?usp=sharing

on 2 pc win 7, x86
on 2 pc win 10, x86 and x64
on 1 pc xp, x86
same error






Quote:
Originally Posted by Shensohau View Post
Hi please post screenshot about issue related please....

Best Regards
Shensohau
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Old 12-31-2016, 16:37   #8 (permalink)
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is your dongle activated on SMARTZPRO? if not error is continue
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Old 12-31-2016, 19:04   #9 (permalink)
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yes it is activated.

I see this error with and without connected dongle. it is about exe file
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