i can't reset dongle counter - GSM-Forum

amirjco4 · 03-01-2017, 11:58

hi team
i cant' reset dongle counter with this error :

HTTP/1.0 500 internal server error.

what should i do ????

BR

Shensohau · 03-01-2017, 20:28

Hi please, check that you are using lastest version of update center 3.08, disable firewall, AV and try again thx!!!

Best Regards
zZKey-Team

amirjco4 · 03-01-2017, 21:17

i disable kaspersky and i use 308 latest version but same
i think it is server side problem

DUSKnenixs · 03-01-2017, 21:20

yes is server side problem, yesterday same problem, seems on maintence, or maybe on vacations, lets see wath supports says.

Shensohau · 03-02-2017, 15:31

Hi, server side issue will be fixed soon please wait...

Best Regards
zZKey-Team

03-01-2017, 11:58	#1 (permalink)
amirjco4 Freak Poster Join Date: Jan 2005 Location: iran-tehran Age: 42 Posts: 343 Member: 110950 Status: Offline Thanks Meter: 29	i can't reset dongle counter hi team i cant' reset dongle counter with this error : HTTP/1.0 500 internal server error. what should i do ???? BR

03-01-2017, 20:28	#2 (permalink)
Shensohau No Life Poster Join Date: Aug 2010 Location: Inside Logic Age: 37 Posts: 5,882 Member: 1377783 Status: Offline Sonork: 100.1611724 Thanks Meter: 3,335	Hi please, check that you are using lastest version of update center 3.08, disable firewall, AV and try again thx!!! Best Regards zZKey-Team

03-01-2017, 21:17	#3 (permalink)
amirjco4 Freak Poster Join Date: Jan 2005 Location: iran-tehran Age: 42 Posts: 343 Member: 110950 Status: Offline Thanks Meter: 29	i disable kaspersky and i use 308 latest version but same i think it is server side problem

03-01-2017, 21:20	#4 (permalink)
DUSKnenixs No Life Poster Join Date: Jul 2001 Location: Planet earth Posts: 2,641 Member: 5169 Status: Offline Thanks Meter: 684	yes is server side problem, yesterday same problem, seems on maintence, or maybe on vacations, lets see wath supports says.

03-02-2017, 15:31	#5 (permalink)
Shensohau No Life Poster Join Date: Aug 2010 Location: Inside Logic Age: 37 Posts: 5,882 Member: 1377783 Status: Offline Sonork: 100.1611724 Thanks Meter: 3,335	Hi, server side issue will be fixed soon please wait... Best Regards zZKey-Team